Presales Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead customer discovery efforts to identify challenges, priorities, and desired outcomes.

• Design and develop solutions within Eficode’s diverse portfolio of products, licensing, and services.

• Collaborate with Sales, Delivery, and technology partners to formulate technically robust, commercially viable, and deliverable solutions.

• Oversee solution governance throughout the sales process.

• Question scope, assumptions, estimates, risks, and commitments as necessary.

• Collaborate with Sales to secure and expand opportunities.

• Assist with proposals, presentations, commercial discussions, and opportunities for upselling and cross-selling.

• Deliver solution narratives to senior technical and business stakeholders.

• Ensure a seamless transition into Delivery, aligning on scope, outcomes, commercials, risks, dependencies, and customer expectations.

• Utilize delivery feedback and lessons learned to enhance propositions, solution methodologies, and estimation processes.

• Contribute to the advancement of the pipeline, conversion rates, margins, and successful sales results.

• Mentor Sales colleagues and create reusable presales tools, methodologies, and materials.

• Work in partnership with Sales, Delivery, and specialized teams.

• Travel to customer locations, typically 20–25% of the time, with occasional international travel.

⛳️ Requirements

• A minimum of 6 years of experience in technical presales, solutions architecture, sales engineering, technology consulting, or a similar customer-facing technical position.

• Extensive knowledge of DevOps and the software development lifecycle, encompassing platform engineering, cloud, and developer tools.

• Proven experience in shaping complex technology solutions and collaborating with Sales throughout the opportunity lifecycle.

• Strong customer discovery and consultative skills.

• Ability to identify pain points and translate them into clear solution strategies.

• Confidence and credibility in presenting to and advising senior technical and business stakeholders.

• Understanding of the impact of AI on the software development lifecycle, including developer productivity, platform engineering, and enterprise governance.

• Commercial mindset and comprehension of how technical decisions affect scope, risk, and overall opportunities.

• Excellent communication and collaboration skills.

• Willingness to travel to customer sites within the US as required.

• Familiarity with Atlassian, GitHub, GitLab, or other tools within the DevOps/developer platform ecosystem is a plus.

• Experience in selling consulting, transformation, or managed services alongside technology products and licenses is an advantage.

• Background as a long-term technical advisor to large enterprise customers is a plus.

• Experience collaborating with software vendors, consultancies, and partner ecosystems is advantageous.

• Relevant vendor certifications, architectural accreditations, or technical education are beneficial.

🏝️ Benefits

• 25 days of annual leave, in addition to public holidays.

• Option to purchase up to 10 extra days each year.

• Medical, dental, and vision insurance coverage.

• Life insurance.

• 401(k) retirement plan.

• Complimentary access to all Udemy courses.

• Unlimited free books.

• Remote and flexible working arrangements.

• Flexible working hours.

• Budget for home office equipment.

• Choice of work phone, laptop, and necessary tools.

• Enhanced maternity and paternity leave.

• Two volunteering days each year.

• Regular team lunches, social events, and industry gatherings.

• Opportunities to participate in major industry conferences.

• Competitive base salary at market rates, plus commission based on experience.