Presales Security Expert – Mid-Market

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in evaluating sales leads from a technical perspective

• Act as the primary technical resource during sales calls

• Educate clients on features, specifications, functionality, and integration capabilities

• Offer post-sales technical assistance for designated accounts

• Collaborate with technical support and engineering teams to address, escalate, and resolve customer technical challenges

• Deliver post-sales training to selected customers

• Provide pre-sales support and help train Fortinet channel partners in the area

• Present at events, seminars, customer meetings, and partner gatherings

• Travel mainly within the assigned region, with occasional trips to other areas

⛳️ Requirements

• 3–8 years of experience in technical/pre-sales support in a pre-sales or security capacity

• Proficiency in LAN/WAN/Internet services administration

• Capability to design network and security solutions

• Proficient in using Visio

• Ability to generate BOMs (Bill of Materials)

• Knowledge of routing, switching, VPN, LAN, WAN, network security, stateful firewalling, NGFW, firewall policies, identity-based policies, NAT, IPS, anti-malware, botnet, application control, DDoS, web filtering, and SDN

• Strong grasp of TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, certificates, L2TP, SSL decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, and AES

• Experience with encryption and authentication technologies is required

• Strong technical troubleshooting abilities are preferred

• Excellent presentation skills

• Strong communication and writing capabilities

• Previous experience in responding to RFPs is advantageous

• Whiteboard skills are a plus

• Bachelor's Degree or equivalent experience

• Willingness to travel within the designated region and occasionally to other regions

🏝️ Benefits

• Supportive work environment

• Competitive Total Rewards package

• Assistance for overall health and financial well-being

• Reasonable accommodations for qualified individuals with disabilities

• Equal opportunity employer

• Engaging, enjoyable, and rewarding career path