Presales Security Expert – Mid-Market

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assess sales leads from a technical perspective.

• Act as the primary technical resource during sales calls.

• Inform customers about features, specifications, functionality, and integration.

• Serve as the lead technical contact for post-sales technical concerns for designated accounts.

• Collaborate with technical support and engineering teams to address, escalate, and resolve customer technical issues.

• Deliver post-sales training to selected customers.

• Offer presales assistance and support in training Fortinet channel partners within the region.

• Present at events, seminars, customer gatherings, and partner meetings.

• Primarily travel within the assigned region, with occasional travel to other areas.

⛳️ Requirements

• 5–8 years of experience in technical/pre-sales support as a pre-sales or security expert.

• Experience in the administration of LAN/WAN/Internet services.

• Capability to design network and security solutions.

• Proficiency in utilizing Visio effectively.

• Ability to create Bill of Materials (BOMs).

• Knowledge in routing, switching, VPN, LAN, WAN, network security, stateful firewalling, NGFW, firewall policies, identity-based policies, NAT, IPS, antimalware, botnet, application control, DDoS, web filtering, and SDN.

• Strong understanding of TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, certificates, L2TP, SSL decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, and AES.

• Experience with encryption and authentication technologies.

• Strong technical troubleshooting skills are preferred.

• Excellent presentation skills.

• Strong communication and writing abilities.

• Bachelor’s Degree or equivalent experience.

• Willingness to travel as needed.

• Familiarity with WiFi, load balancing and application delivery, Ethernet switching, ACI, API, two-factor authentication, malware sandboxes, mail gateways, web application firewalling, cloud (AWS, Azure, etc.), SDN, NFV, virtualization, centralized management, SIEM, and data center redundancy is advantageous.

• Previous experience with vendors or resellers is a plus.

🏝️ Benefits

• 100% company-paid medical, dental, and vision coverage.

• Health Spending Account.

• Personal Spending Account.

• Employee & Family Assistance Plan (EFAP), which includes counseling, legal advice, and mental health resources.

• Critical illness, disability, and life insurance.

• Group Registered Retirement Savings Plan (RRSP) with company matching.

• Competitive Paid Time Off.

• Flexible leave policies, including paid health days.

• Eligibility for equity programs.

• Bonus eligibility evaluated at the time of hire and annually at the Company’s discretion.