Presales Security Expert – Mid-Market

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in evaluating sales leads from a technical perspective.

• Act as the primary technical resource during sales calls.

• Educate clients on features, specifications, functionality, and integration.

• Collaborate with networking applications and solutions.

• Implement virtualization, NFV, and cutting-edge SDN technologies.

• Function as the lead technical contact for designated accounts regarding post-sales technical concerns.

• Work alongside technical support and engineering teams to address, escalate, and resolve customer technical issues.

• Provide post-sales training for selected customers.

• Engage with and deliver presales support and training to Fortinet channel partners in the region.

• Deliver presentations at events, seminars, and meetings with customers and partners.

• Travel primarily within the assigned region, with occasional trips to other areas.

⛳️ Requirements

• 3–8 years of experience in technical/pre-sales support as a pre-sales or security expert.

• Background in LAN/WAN/Internet services administration.

• Ability to design network and security solutions.

• Proficient in using Visio.

• Capable of creating BOMs (Bill of Materials).

• Familiarity with routing, switching, VPN, LAN, WAN, network security, stateful firewalling, NGFW, firewall policies, identity-based policies, NAT, IPS, AntiMalware, Botnet, application control, DDoS, web filtering, and SDN.

• Strong grasp of TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, certificates, L2TP, SSL decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, and AES.

• Experience with encryption and authentication technologies is essential.

• Strong technical troubleshooting abilities are desirable.

• Excellent presentation skills.

• Strong communication and writing abilities.

• Previous experience responding to RFPs is advantageous.

• Whiteboarding skills are a plus.

• Technical expertise in WiFi, load balancing and application delivery, Ethernet switching, ACI, API, two-factor authentication, malware sandboxes, mail gateways, web application firewalls, cloud platforms like AWS and Azure, SDN, NFV, virtualization, centralized management, SIEM, and data center redundancy is considered beneficial.

• Prior vendor or reseller experience is an asset.

• Bachelor’s Degree or equivalent experience required.

🏝️ Benefits

• Supportive work environment.

• Competitive Total Rewards package.

• Assistance for overall health and financial well-being.

• Reasonable accommodations for qualified individuals with disabilities.

• Equal opportunity employer.

• Flexible travel within the designated region and occasional travel to other regions.