Pre-Sales Engineer

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Act as the technical representative throughout the sales process.

• Collaborate with clients, the Sales team, and internal stakeholders to conceptualize and implement audio-visual and integrated technology solutions.

• Create technical demonstrations and proofs of concept.

• Assist in the preparation of tenders, quotations, pricing, compliance documents, and additional supporting materials.

• Assess quotations for accuracy, completeness, style, and suitability for purpose.

• Communicate with tender contacts to clarify specifications and inquiries.

• Work alongside departments, subject matter experts, administrative staff, operations, and technical teams to complete responses.

• Address technical inquiries and convert technical information into comprehensible content.

• Draft and evaluate technical drawings, schematics, rack layouts, cable schedules, and other documentation.

• Collaborate with Project Managers, Account Executives, and Senior Technicians to prepare documentation for subject matter expert review.

• Generate cost estimates and quotations for design, coordination, provision, and installation services.

• Review and prequalify project bids for technical adequacy and commercial feasibility.

• Provide insights on projects and clients to project delivery teams during handover meetings.

• Maintain document templates and tools in accordance with the company's style guide.

• Establish Pre-Sales Engineering standards, including designs for video conferencing rooms.

• Support Sales and Account Managers with solution development, proposal evaluations, service solutions, and costing/pricing models.

• Communicate with product vendors regarding updates on technology and products.

• Engage directly with clients to define requirements and create technical documentation.

• Position proposed solutions in relation to the competitive landscape and client requirements.

• Report to the Chief Revenue Officer regarding business strengths and areas for improvement.

• Undertake other assigned tasks and projects as needed.

• Collaborate with the internal team to ensure timely service delivery and meet client expectations.

⛳️ Requirements

• Certifications from Crestron, Extron, and QSC are essential.

• Minimum of 3 years’ experience in a pre-sales engineering role.

• Proficiency in drawing software such as CAD and Visio.

• Capability to create and review technical drawings, schematics, rack layouts, cable schedules, and related technical documentation.

• Skill in interpreting system schematics and cable schedules.

• Ability to develop precise cost estimates and quotations.

• Strong knowledge of audio-visual and integrated technology solutions.

• Awareness of the commercial, cost, financial, and budgetary implications of proposed products and solutions.

• In-depth understanding of product portfolios and anticipated product developments.

• Competence in understanding and defining client business and technical requirements.

• Familiarity with the competitive landscape and client needs.

• Availability to work from 8:30 AM to 5:00 PM AEST.

🏝️ Benefits

• Leave Credits.

• Government-Mandated Benefits.

• Work From Home (WFH) options.

• Secure legal employment through Employer of Record services.

• Supportive team collaboration.

• An inclusive and diverse workplace.

• Competitive compensation packages.

• Opportunities for career advancement.

• Comprehensive support throughout the hiring process, from application to onboarding.