Pre-Sales Consultant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assist the Sales team throughout the entire sales cycle.

• Showcase the functional and technical features and advantages of the Granicus platform suite.

• Aid in the development of existing accounts and the acquisition of new client accounts.

• Conduct product demonstrations during pre-sales, pre-bid, bid, and post-sale meetings.

• Help with customer-needs qualification and analysis of pre-demo requirements.

• Support functional and technical qualifications, coordinating with internal teams as necessary.

• Create and sustain demonstration environments.

• Complete security questionnaires, Data Protection Impact Assessments, and other documents that support sales.

• Plan, coordinate, and manage PQQ/RFP/tender/bid processes and submissions.

• Interpret questions and requirements found within bid documentation.

• Assist in the bid go/no-go qualification processes.

• Provide written responses to functional and technical bid inquiries.

• Collaborate with sales, product, and support teams to maintain reusable response content.

• Contribute to written proposals where existing responses fall short.

• Help ensure that compliant and commercially viable bids are delivered on schedule.

• Participate in lessons-learned sessions to continuously enhance demonstration and bid strategies.

• Create reports and dashboards in the internal CRM to assist with pipeline tracking and forecasting.

• Offer insights into opportunity qualification, win strategies, commercial discussions, and solution design.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s Degree or equivalent relevant work experience.

• Experience in demonstrating software through standard demonstrations and customized proof-of-concept demonstrations.

• Background in supporting bid responses.

• Capability to write persuasive responses, including technical writing.

• Proficiency in creating reports and dashboards within the internal CRM system.

• 2+ years of experience in software demonstrations and aiding bid responses for a software provider (preferred).

• Familiarity with public sector systems and services (preferred).

• Understanding of public sector procurement processes (preferred).

• Experience with Salesforce and Loopio (preferred).

• Proven success in software demonstrations.

• Ability to position products competitively for clients at all organizational levels.

• Skill in comprehending and explaining technical concepts to non-technical audiences.

• Ability to translate technical and business requirements into actionable solutions.

• Exceptional written communication, interpersonal, and presentation skills.

• Experience in influencing client decision-making and direction.

• Familiarity with solutions and services, software demonstrations, and bid responses in a SaaS environment.

• Capability to support multiple complex opportunities and stakeholders at once.

• Strong understanding of internal governance procedures.

• Aptitude to work under pressure, meet deadlines, and operate with minimal supervision.

• Ability to generate reports and dashboards that track the sales pipeline and facilitate accurate forecasting.

• Knowledge of Local Government, Central Government, or the broader public sector (desirable).

• Experience with CRM, e-forms, web portals, CMS, engagement/consultation tools, or email communication tools (desirable).

• Responsibility for maintaining the confidentiality, integrity, and availability of company information assets.

• Commitment to ensuring employee and customer data privacy and completing necessary privacy training.

🏝️ Benefits

• Remote-first company.

• Work from home arrangement.

• Occasional travel to client sites for demonstrations and meetings.

• Periodic travel to the London office or other locations for team meetings/events.

• Annual trip to the United States for the SKO event.

• Employee Resource Groups.

• Coffee with Mark sessions featuring the CEO.

• Microsoft Teams communities centered on wellness, art, pets, family, and parenting.

• Special guest sessions addressing issues that affect employees.

• Commitment to an inclusive and safe workplace culture.