Power Pages Configuration Specialist, Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with business stakeholders to gain insights into processes, challenges, and goals.

• Facilitate workshops, interviews, and discovery sessions to gather both functional and non-functional requirements.

• Assess current-state processes and propose future-state solutions utilizing Microsoft Power Platform.

• Document business requirements, user stories, process flows, use cases, and acceptance criteria comprehensively.

• Convert business requirements into functional solution designs and configuration specifications.

• Serve as a liaison between business users, technical teams, and project stakeholders.

• Configure and uphold Microsoft Power applications and customer-facing portals.

• Establish web pages, forms, lists, templates, navigation menus, and content structures effectively.

• Set up portal authentication, user access management, web roles, table permissions, and security protocols.

• Configure branding, themes, and navigation components for portals.

• Set up Dataverse tables, columns, relationships, forms, and views.

• Define business rules and validation logic through no-code and low-code capabilities.

• Assist in data migration, cleansing, and quality improvement initiatives.

• Uphold data governance standards and security configurations consistently.

• Collaborate with technical teams to enhance data models and application performance.

• Identify opportunities for process improvement and automation.

• Configure Power Automate workflows, notifications, approvals, and process orchestration effectively.

• Validate workflow functionality against established business requirements.

• Develop test scenarios and business test cases.

• Coordinate User Acceptance Testing with relevant business stakeholders.

• Validate implemented solutions and monitor defects, enhancement requests, and resolutions.

• Assist in production deployment and post-deployment validation activities.

• Conduct solution demonstrations and stakeholder reviews.

• Prepare business process documentation and user guides.

• Deliver training sessions and knowledge transfer workshops for end-users.

• Support change management, user adoption, functional support, and issue resolution efforts.

• Adhere to governance standards and organizational policies diligently.

• Assist with security, compliance, and audit requirements as needed.

• Maintain configuration documentation and solution inventories meticulously.

• Participate in governance reviews and initiatives for platform enhancement.

⛳️ Requirements

• Bachelor's degree in Business, Information Technology, Computer Science, or a related field.

• Over 8 years of experience as a Business Analyst, Functional Consultant, or Power Platform Specialist.

• At least 3 years of experience working with Healthcare Providers, Health Services, or Government Healthcare programs (MMIS or similar).

• Practical experience in configuring Microsoft Power Pages and Power Apps solutions, including at least 2 full lifecycle implementations.

• Strong knowledge of Microsoft Power Pages, Microsoft Dataverse, Power Apps, Power Automate, and the Microsoft 365 ecosystem.

• Experience in documenting business requirements and process flows effectively.

• Familiarity with Agile and Scrum delivery methodologies.

• Excellent analytical, communication, and stakeholder management skills.

• Understanding of provider lifecycle management, including onboarding, credentialing, and provider directory management.

• Experience in gathering and documenting requirements from provider operations, provider relations, network management, and credentialing teams.

• Familiarity with provider-facing self-service portals and digital engagement platforms.

• Experience in designing or configuring online provider workflows, such as registration and profile updates.

• Knowledge of healthcare compliance, privacy, and security requirements, including HIPAA and PHI handling practices.

• Experience in supporting provider-related business processes through workflow automation and digital transformation initiatives.

• Preferred: experience with customer portals, self-service applications, or citizen-facing solutions.

• Preferred: knowledge of Microsoft Entra ID authentication and role-based security.

• Preferred: understanding of portal accessibility and user experience best practices.

• Preferred: exposure to Azure services and API integrations.

• Preferred: prior experience in regulated or enterprise environments.

• Preferred certifications: PL-200, PL-900, PL-100, and PL-600.

• Ability to work remotely within the United States.

🏝️ Benefits

• Health and welfare benefits tailored to the needs of employees and their families, starting on the first day of employment.

• Retirement savings plan.

• Opportunities for career growth.

• Paid time off.

• Health insurance coverage.

• Optional dental and vision programs.

• Life and disability insurance.

• Paid holidays.

• PTO or vacation and/or sick time.

• Remote work from home options.

• An award-winning culture and a diversity-focused work environment.