Power Pages Configuration Specialist / Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with business stakeholders to gain insights into processes, challenges, and goals.

• Facilitate workshops, interviews, and discovery sessions to collect both functional and non-functional requirements.

• Analyze existing processes and propose future-state solutions utilizing the Microsoft Power Platform.

• Document business requirements, user stories, process flows, use cases, and acceptance criteria.

• Convert business requirements into functional solution designs and configuration specifications.

• Serve as a liaison among business users, technical teams, and project stakeholders.

• Configure and maintain applications and customer-facing portals on the Microsoft Power Platform.

• Set up web pages, forms, lists, templates, navigation menus, and content structures.

• Configure portal authentication, user access, web roles, table permissions, and security settings.

• Configure branding, themes, and portal navigation elements.

• Configure Dataverse tables, columns, relationships, forms, views, business rules, and validation logic.

• Support initiatives related to data migration, cleansing, quality improvement, governance, and security.

• Collaborate with technical teams to enhance data models and application performance.

• Identify opportunities for process improvement and automation.

• Configure Power Automate workflows for notifications, approvals, and process orchestration.

• Develop test scenarios and business test cases.

• Coordinate User Acceptance Testing (UAT) with business stakeholders and validate solutions against requirements.

• Track defects, enhancement requests, and resolution activities.

• Support production deployment and post-deployment validation.

• Conduct solution demonstrations and stakeholder reviews.

• Prepare process documentation and user guides.

• Provide end-user training and facilitate knowledge transfer workshops.

• Assist with change management, user adoption, ongoing functional support, and issue resolution.

• Adhere to Power Platform governance standards and organizational policies.

• Support security, compliance, and audit requirements.

• Maintain configuration documentation and solution inventories.

• Participate in governance reviews and platform enhancement initiatives.

⛳️ Requirements

• Bachelor’s degree in business, Information Technology, Computer Science, or a related field.

• Over 8 years of experience as a Business Analyst, Functional Consultant, or Power Platform Specialist.

• More than 3 years of experience working with Healthcare Providers, Health Services, or Government Healthcare programs (such as MMIS).

• Practical experience in configuring Microsoft Power Pages and Power Apps solutions, with at least 2 full lifecycle implementations.

• Strong understanding of Microsoft Power Pages, Microsoft Dataverse, Power Apps, Power Automate, and the Microsoft 365 ecosystem.

• Experience in documenting business requirements and process flows.

• Familiarity with Agile and Scrum delivery methodologies.

• Experience in provider lifecycle management, encompassing provider onboarding and enrollment, credentialing and re-credentialing, provider directory management, provider data maintenance, network participation management, and provider attestation and compliance activities.

• Experience in gathering and documenting requirements from provider operations, provider relations, network management, and credentialing teams.

• Familiarity with provider-facing self-service portals and digital engagement platforms.

• Experience in designing or configuring online provider workflows, including provider registration, profile updates, document submission, status tracking, and appeals and inquiry management.

• Knowledge of healthcare compliance, privacy, and security requirements, including HIPAA and PHI handling practices.

• Experience in supporting provider-related business processes through workflow automation and digital transformation initiatives.

• Preferred experience in customer portals, self-service applications, or citizen-facing solutions.

• Preferred knowledge of Microsoft Entra ID authentication and role-based security.

• Understanding of portal accessibility and user experience best practices.

• Exposure to Azure services and API integrations.

• Prior experience in regulated or enterprise environments.

• Preferred certifications: Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), Power Platform Fundamentals (PL-900), Power Platform App Maker Associate (PL-100), and Power Platform Solution Architect Expert (PL-600).

• Strong analytical, communication, and stakeholder management skills.

🏝️ Benefits

• Remote work from home.

• Health and welfare benefits tailored to employee and family needs, beginning on the first day of employment.

• Retirement savings plan.

• Opportunities for career growth.

• Paid time off.

• Paid holidays.

• Health insurance coverage.

• Voluntary dental and vision programs.

• Life and disability insurance.

• PTO or vacation and/or sick time.

• An award-winning work environment and a culture focused on diversity.

• Eligibility for bonuses or incentives based on business needs.