Population Health Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Establish and nurture collaborative relationships with primary care providers, practice managers, and other clinical stakeholders.

• Perform in-person, electronic, and/or telephonic outreach to a designated portfolio of practices.

• Facilitate the onboarding of practices to Honest services and assist in the effective operationalization of programs.

• Educate practices on value-based care opportunities and initiatives that enhance cost efficiency and patient outcomes.

• Meet key performance metrics regarding utilization, care costs, documentation, and quality.

• Leverage data to prioritize tasks within practices and formulate performance strategies.

• Convey Honest Health programs and services to partner practice engagement teams.

• Coordinate performance tactics across value-based contracts.

• Act as the primary point of contact for practices regarding operational, population health tools, incentives, quality, and CDI inquiries.

• Keep comprehensive records of provider engagement and network initiatives, including CRM documentation.

• Collaborate with Honest Health’s clinical team on care team objectives and network aspirations.

• Present insights from performance data during provider-facing meetings.

• Work cross-functionally to identify trends, improve processes, and create relationship-building opportunities.

• Provide reports and updates to the Director of Market Operations.

• Travel frequently to assigned practices, up to 70% of the time.

⛳️ Requirements

• A bachelor’s degree in healthcare administration or a related field is preferred; however, 4+ years of experience in practice management and/or as a physician specialist in a health system or independent physician association (IPA) may be accepted in lieu of a bachelor’s degree.

• A minimum of 5 years of experience in a healthcare setting is required.

• Proven success in engaging with PCPs, specialists, and health systems is essential.

• Experience with value-based care models is preferred.

• Demonstrated experience as a Practice Manager or in a similar role within healthcare management.

• Strong understanding of clinic operations and medical office management.

• Experience in clinical supervision and staff management.

• Solid knowledge of value-based care key performance metrics and clinical performance management, including coding, quality, and billing.

• Ability to analyze and interpret reports, identify opportunities for practice success, communicate performance elements, and convert opportunities into actionable practice plans.

• Familiarity with the healthcare delivery system and value-based care principles.

• Comfortable and effective in a remote work setting, with travel up to 70% to local provider sites.

• Must be able to frequently travel to assigned physician practices and exhibit executive presence during meetings and presentations.

• The practice portfolio is expected to encompass approximately 20–25 practices.

• Reliable access to high-speed internet is mandatory.

• Capable of managing multiple priorities while staying updated on Medicare policies, processes, and procedures.

• Ability to consistently arrange travel to various work sites.

• A valid driver’s license in the state of residence and motor vehicle insurance are required.

• Exceptional verbal, written, and interpersonal communication skills are essential.

• Demonstrated resilience and adaptability in interactions with providers.

• Strong organizational and time management skills.

• Detail-oriented, mission-driven, entrepreneurial, and operates with a sense of urgency.

🏝️ Benefits

• Short-term incentives.

• Comprehensive benefits package.

• Remote work arrangement.

• Reliable access to high-speed internet for effective communication and productivity in a remote work environment.