PMO Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage work intake as the primary access point for all IT tasks, which includes classification, routing, and handoff.

• Direct executive communications regarding intake processes and work prioritization.

• Lead scoping and feasibility discussions in collaboration with technical leadership.

• Oversee the delivery framework, PMO methodologies, standard operating procedures, and related templates.

• Administer the risk register, change advisory board, and release governance activities.

• Take ownership of the SDLC workflow and implement Agile methodologies across delivery teams.

• Organize regular cross-team synchronization meetings and a scrum of scrums.

• Generate the weekly major project status report for executive leaders.

• Keep the intake and delivery dashboard updated.

• Manage monthly capacity reporting and deliver capital project calculations to the Finance department.

• Oversee Jira and Confluence administration across the organization.

• Design and maintain automations for stale tasks, failed quality gates, and blocked items.

• Leverage agentic AI to enhance reporting and analysis processes.

• Manage IT-wide communications, including newsletters, digests, and product update forums.

• Conduct office hours and develop training materials.

• Handle vendor relationships and contracts in conjunction with the Director of the PMO.

⛳️ Requirements

• A minimum of six years in PMO operations, project coordination, or delivery operations.

• Extensive hands-on experience with Jira and Confluence administration.

• Proficient in process design, governance, and documentation.

• Strong understanding of Agile delivery practices and the software development lifecycle, including workflow design and quality gates.

• Excellent written communication skills tailored for executive and organization-wide audiences.

• Proven experience presenting priorities, trade-offs, and sequencing decisions directly to senior leadership.

• Skilled in facilitating recurring forums with senior stakeholders.

• Comfortable utilizing agentic AI as a functional tool rather than a sporadic experiment.

• Background in automating reporting, analysis, or documentation with AI, along with the discernment to know when it should not be applied.

• Diligence in validating AI outputs before they are presented to an executive audience.

• Willingness to integrate AI into PMO processes.

• Preferred: Experience supporting an executive or C-suite reporting cadence.

• Preferred: Experience in Agile coaching or enablement.

• Preferred: Expertise in vendor and contract management, including renewals and performance oversight.

• Preferred: Certifications in PMP, portfolio management, Lean, Agile, or process improvement.

• Strong analytical, communication, process leadership, stakeholder influence, and systems-thinking abilities.

🏝️ Benefits

• 401(k) with employer matching.

• Life Insurance coverage.

• Health, Dental, and Vision Insurance.

• Short- and Long-Term Disability benefits.

• Paid Time Off (PTO).

• Employee Assistance Program.

• Paid Parental Leave.

• Employee Wellness Program.

• Paid Holidays.

• Employee Recognition Programs.

• Flexible Spending Account (FSA).

• Tuition Reimbursement options.

• Health Savings Account (HSA).

• Overtime, Differential, and Bonus Pay.