Platform Operations Lead

This is a fully remote position, open to applicants in Texas.

📋 Description

• Serve as the Edifecs Platform Manager and oversee the Edifecs application support team.

• Ensure the operational reliability, scalability, compliance, and strategic alignment of the platform.

• Provide technical guidance and manage staffing requirements.

• Drive the execution of the roadmap while collaborating with product, architecture, vendor, and business teams.

• Advise on architectural decisions, modernization initiatives, cloud scalability, and performance strategies.

• Assist in the configuration and maintenance of XEServer, XEngine, TPM, SpecBuilder, and related modules.

• Mentor EDI Analysts in constructing, deploying, and refining Edifecs processing rules, routing logic, and batch workflows.

• Analyze and address mapping issues, validation failures, functional errors, and performance bottlenecks.

• Oversee system logging, JVM tuning, and certificate/keystore configurations.

• Support the deployment of releases, environment refreshes, patching, and upgrades.

• Collaborate with EDI Analysts, DevSecOps Engineers, cloud teams, and business units.

⛳️ Requirements

• Master’s degree in computer science, engineering, or a related technical field is required.

• EDIFECS certification is mandatory.

• A minimum of 10 years of experience in EDI, healthcare, or enterprise application operations, as well as software or data engineering, with significant AWS experience.

• Strong understanding of EDIFECS architecture and the transaction life cycles.

• Extensive experience working with AWS cloud environments.

• Exceptional communication and stakeholder engagement skills.

• In-depth hands-on experience with EDIFECS, specifically with EDI X12 transaction standards, including 270/271 and 278 workflows.

• Practical knowledge of Edifecs XEServer, XEngine, TPM, EDI Gateway, and SpecBuilder.

• Experience in EDI integration and interface management using AS2, SFTP, FTPS, and HTTPS.

• Familiarity with API-based integrations and gateway services.

• Experience in troubleshooting EDI transaction failures, mapping defects, partner-specific rejections, batch job failures, and performance issues.

• Skilled in throughput optimization, engine performance tuning, JVM tuning, memory management, high availability, failover orchestration, and monitoring dashboards.

• Understanding of AWS EC2 sizing, OS tuning, storage I/O, file transfer endpoints, routing, firewall coordination, network debugging, and SSL/TLS certificate lifecycle management.

• Proficient in using Git and GitHub.

• Knowledge of compliance, audit, and partner governance.

• Experience with Infrastructure as Code using Ansible and Terraform.

• Capable of articulating technical architecture decisions and trade-offs to non-technical stakeholders.

• Experience in translating business reporting requirements into technical data models.

• Familiarity with agile methodologies, including Scrum and Kanban, and proficiency in JIRA.

• Strong documentation abilities, including architecture diagrams, data dictionaries, and migration runbooks.

• US Citizenship is required, along with the capability to obtain and maintain a Public Trust clearance.

🏝️ Benefits

• 100% remote work opportunity.

• Chance to engage in mission-critical technology and innovation at SAIC.

• Equal Opportunity Employer.