Platform Implementation – Quality Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Review and validate completed implementations, experience builds, bug fixes, and development tickets to confirm they meet requirements and function as expected.

• Conduct functional, visual, responsive (desktop/mobile), regression, and relevant edge-case testing.

• Identify, document, and communicate defects with clear reproduction steps, outlining expected versus actual behavior, and provide supporting screenshots or recordings where necessary.

• Collaborate with the Development Team to troubleshoot issues and verify completed fixes prior to release.

• Implement certain merchant-requested modifications and configure platform experiences according to approved requirements.

• Make simple corrections and updates when necessary.

• Maintain clear documentation and communication among Development, Support, and Customer Success teams.

• Ensure all requests are carried out accurately, efficiently, and in accordance with established quality standards and deadlines.

⛳️ Requirements

• Exceptional English communication skills, both written and verbal, with the ability to accurately interpret requirements, document findings, and collaborate effectively with cross-functional teams – MUST.

• Minimum of 1 year of experience in quality assurance, web implementation, platform configuration, website content management, or a related role – MUST.

• Proficiency in HTML and CSS – MUST.

• Experience with ticketing systems such as HubSpot, Zendesk, Freshdesk, Jira, or similar – MUST.

• Familiarity with JavaScript – ADVANTAGE.

• Practical experience with Shopify – ADVANTAGE.

• Background in e-commerce, CMS, personalization, or similar web-based platforms – ADVANTAGE.

• Knowledge of browser Developer Tools (Chrome DevTools or equivalent) and basic web troubleshooting techniques – ADVANTAGE.

• Familiarity with A/B testing, experimentation, personalization, or CRO platforms – ADVANTAGE.

• Strong QA skills, including functional, visual, responsive, regression, and edge-case testing.

• Excellent attention to detail, problem-solving, and troubleshooting skills.

• Ability to document defects clearly, including reproduction steps and supporting evidence.

• Strong organizational, time management, and communication skills.

• Capability to thrive in a fast-paced, collaborative environment.

• Stable internet connection (100+ Mbps) and a quiet, professional workspace – MUST.

• Flexibility to work morning, mid, or night shifts (Philippine time) in support of a 24/7 operation – MUST.

🏝️ Benefits

• Above-market base.

• Fully remote, long-term role — no commute, no office mandate.

• Direct line to client stakeholders.

• Real growth track: lead or specialist roles.

• AI-native toolkit — inside the loop.