Planning & Zoning Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer both technical and administrative assistance to field and operations personnel.

• Organize project assignments, set-up, communication, scheduling, coordination, preparation, and completion.

• Align schedules with vendors, clients, and both internal and external teams.

• Create project progress reports that outline issues and solutions for stakeholders.

• Monitor data using web-based project management tools.

• Receive and disseminate Client Supplied Material (CSM).

• Reach out to municipal departments for project-related information.

• Conduct document research on client-supplied materials.

• Submit and manage check requests for municipal data and information.

• Track and acquire outstanding municipal data and information for zoning and SIR reports.

• Process and obtain FLEX IDs for onboarding new vendors.

• Compose technical zoning reports and SIRs based on municipal research.

• Relay necessary information and anticipated delays to stakeholders.

• Update reports upon receiving additional municipal information.

• Provide zoning-related information directly to clients.

• Lead responses to client inquiries and requests after delivery.

• Identify efficiencies in workflow and technological solutions.

• Uphold confidentiality regarding company information.

• Ensure timely and proactive customer service.

• Adhere to company policies, procedures, work instructions, and quality standards.

• Maintain a clean and safe work environment.

• Travel as required by essential duties and responsibilities.

• Work overtime with prior authorization from a supervisor when necessary.

⛳️ Requirements

• A high school diploma or General Education Diploma (GED) is mandatory.

• Some college education is preferred.

• A minimum of two years of experience in an administrative role is required.

• Ability to read, analyze, and interpret project or technical documents, technical procedures, or governmental regulations.

• Capability to write reports, business correspondence, and procedure manuals.

• Proficiency in presenting information and answering questions from clients, peers, and technical field staff.

• Skills to define problems, gather data, establish facts, and draw valid conclusions.

• Proficient in word processing, spreadsheet, and project management software.

• Strong time management, active listening, critical thinking, problem-solving, and both oral and written communication abilities.

• Must be capable of working independently as well as collaboratively in a team environment.

• A personal cell phone and internet service are required.

• Must be able to meet the physical demands associated with the position.

• Ability to effectively work from a remote location.

🏝️ Benefits

• Competitive salary and benefits package.

• Fully remote work arrangement.

• Flexible working hours.

• Availability during some core business hours.

• Overtime is available with prior approval.

• Opportunity to collaborate with a global organization.