Physician Sales Liaison

This is a fully remote position, open to applicants in United States.

📋 Description

• Analyze the operations of each assigned practice to discover the most efficient method for incorporating referrals into their regular processes.

• Initiate kickoff discussions with providers and essential staff to establish workflow, ownership, and frequency.

• Conduct daily or weekly follow-ups to ensure providers and staff adhere to their commitments.

• Foster trust with providers, front desk personnel, and both office and billing staff.

• Extract eligible patient lists from EHR/EMR systems or guide clinic staff in doing so.

• Identify priority accounts within the territory and determine which providers require focused outreach efforts.

• Create new strategies for accounts that have stalled in progress.

• Customize communication to bridge clinical outcomes with financial and reimbursement perspectives.

• Record activities, results, and next steps in HubSpot CRM on the same day.

• Utilize knowledge of traditional Medicare, individuals aged 65 and older, RPM/CCM criteria, and best practices for handling PHI.

• Employ AI tools to prioritize outreach efforts and enhance daily workflow efficiency.

• Promote steady patient referrals and new patient enrollments for Nsight Health’s RPM/CCM services.

• Cultivate enduring, trust-based relationships with practices within the designated territory.

⛳️ Requirements

• 2 to 5 years of experience in implementation, customer success, account management, outbound sales, or patient/provider enrollment, demonstrating a history of facilitating process adoption.

• Proven ability to assess organizational workflows and adapt new processes accordingly.

• Determination for consistent follow-up, with the discretion to manage commitments assertively yet courteously.

• Established capability to cultivate trust with clinical and administrative teams, including physicians, front desk personnel, and billing staff.

• Familiarity with various EHR/EMR systems or similar clinical data platforms, and the ability to quickly learn new systems.

• Strong organizational skills, with the capacity to prioritize and manage a portfolio of accounts effectively.

• Confidence in initiating conversations with new contacts and establishing rapport during kickoff calls.

• Fundamental knowledge of healthcare program eligibility and PHI management, or the ability to acquire this knowledge swiftly.

• Regular, active use of AI tools in current or most recent workflows.

• Proficiency in English, both spoken and written, is required.

• A proven history of self-managing a daily and weekly schedule with minimal oversight.

• Willingness to work during assigned hours in Eastern, Central, or Pacific Time zones.

• Preferred: Background in remote patient monitoring, chronic care management, or remote care programs.

• Preferred: Experience using HubSpot or a similar CRM platform.

• Preferred: Experience working in healthcare, medical, or clinic environments.

• Preferred: Experience in extracting patient or eligibility data from EHR/EMR systems, or training others to do so.

• Preferred: Direct experience collaborating with physician practices.

• Preferred: Fluency in Spanish.

🏝️ Benefits

• Paid Time Off (PTO)

• Medical, Dental, Vision, and supplemental insurance options available.

• 401(k) Plan with a 3.5% Company Match.

• Equipment provided by the company.

• Eligibility for a monthly bonus based on both company and individual performance.