Physician Resources Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop scheduling for physicians at hospital facilities and ensure alignment with their availability.

• Foster and maintain professional relationships with hospital clients and physicians.

• Address and resolve complaints and concerns promptly and efficiently.

• Manage and resolve scheduling conflicts among physicians.

• Provide essential on-call support outside of regular business hours, including weekends and holidays.

• Oversee and update physician calendars.

• Handle travel arrangements, onboarding packets, and welcome materials for physicians.

• Organize and schedule property viewings in collaboration with leasing agents.

• Negotiate leases and contracts with housing vendors.

• Supervise housing arrangements, including leases, utilities, housekeeping, maintenance, and auto reports.

• Control and manage housing budgets effectively.

• Determine rental rates through market analysis, cost evaluations, and housing referrals.

• Ensure that properties are prepared for new tenants.

• Develop housing and vehicle policies and procedures; orient new physicians and enforce compliance.

• Oversee and complete automotive maintenance and repair tasks.

• Manage vendor contracts and their implementation processes.

• Enhance process and procedure adherence to contribute to quality patient care.

• Perform additional responsibilities as assigned by management.

⛳️ Requirements

• Associate's degree (two-year) or three years of experience in healthcare administration.

• At least two years of customer service experience.

• Previous experience working with physicians is preferred.

• Strong commitment to the organization's core values: Integrity, Compassion, and Excellence.

• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

• Self-reliant with strong time management and multitasking abilities.

• Excellent communication skills for conveying processes and procedures in a training setting.

• Exhibits strong interpersonal skills in a service-oriented environment.

• Exceptional organization, prioritization, and problem-solving capabilities.

• Strong administrative and coordination skills.

• Ability to make strategic decisions and engage in critical thinking.

• Demonstrates accuracy, attention to detail, and discretion.

• Proficient in using sensory skills to effectively communicate and interact with colleagues and the public through various channels including phone, email, video conferencing, and in-person meetings.

• Capable of utilizing manual dexterity, visual acuity, and auditory acuity to operate office equipment such as computers, copiers, scanners, cameras, phones, headsets, keyboards, and mice.

• Ability to remain seated for extended periods at a workstation with minimal need for standing or reaching.

• Ability to lift up to 15 pounds as needed.

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• FSA/HSA

• Company-paid life insurance

• 401K with discretionary matching

• Paid time off

• Paid parental leave

• Tuition reimbursement