Pharmacy Technician, Call-Center

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Aids in making minor adjustments to accurately record the dispensing quantity and manufacturer NDC utilized for prescription orders.

• Employs pharmacy software to verify and document prescription information.

• Serves as a bridge between our customers, their healthcare providers, and our pharmacy, handling incoming phone calls and messages to address inquiries, fulfill prescription requests, or manage other tasks, ensuring a positive client experience.

• Establishes and upholds patient profiles, detailing the medications taken by each patient, and utilizes our advanced proprietary software system to document medication management plans.

• Applies pharmaceutical technician knowledge to guarantee compliance, operational efficiency, and quality standards.

• Engages in company quality improvement initiatives, identifying areas for enhancement and reporting quality assurance concerns.

• Safeguards information in accordance with the Company's privacy and security protocols and relevant regulations such as HIPAA.

⛳️ Requirements

• High school diploma or equivalent is mandatory.

• Must possess an active license in the state of residence and obtain a NJ license within 60 days of employment.

• CPhT certification is preferred.

• At least 2 years of pharmacy technician experience, ideally in a healthcare environment.

• Proficient in the Microsoft Office Suite.

• Strong computer skills to navigate proprietary and other software applications.

• Excellent verbal and written communication abilities.

• Knowledge of clinical terminology and its implications.

• Capable of multitasking and managing various priorities without compromising quality.

• Highly detail-oriented and well-organized.

• Strong data entry skills.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Flexible spending accounts.

• Company-paid life insurance.

• Short-term disability coverage.

• Voluntary benefits.

• 401(k) retirement plan.

• Paid Time Off.

• Paid holidays.