Pharmacy Program Manager – Transform Diabetes Care, Pharmacist

This is a fully remote position, open to applicants in Arizona, +10 more locations.

📋 Description

• Perform medication reviews and reconciliations utilizing clinical tools and pertinent member information, with a focus on diabetes and related comorbidities.

• Apply clinical judgment and assessment methods to evaluate members’ health literacy, technological proficiency, and willingness to engage in behavior modification.

• Employ motivational interviewing techniques to enhance member involvement and encourage lifestyle and behavioral adjustments.

• Analyze and utilize clinical guidelines and criteria to have a positive effect on members’ health outcomes.

• Work collaboratively and refer members to other necessary programs, services, and teams.

• Execute outreach calls for members identified as needing assistance.

• Conduct outreach calls to providers concerning medication inquiries and issues.

• Assist with incoming member communications through Health Optimizer.

• Disseminate current, evidence-based healthcare information to enhance members’ knowledge of medications and address related concerns, fears, and obstacles.

• Complete an eight-hour shift within the business hours of 7:00 am to 7:00 pm as required.

⛳️ Requirements

• Valid pharmacist license in good standing within the state of residence.

• At least 6 years of experience in clinical pharmacy.

• Previous or current employment in a hospital or ambulatory care environment, excluding clinical rotations or internships during pharmacy school.

• Regularly applies clinical knowledge to review medications and tackle various disease management situations beyond the dispensing role.

• Recognizes medication-related interventions while addressing and providing suitable treatment alternatives to providers.

• Capable of reviewing and applying clinical literature and pharmacy resources to conduct clinical reviews, inquiries, and newsletters.

• Proficient in using and navigating multiple software applications simultaneously.

• Doctor of Pharmacy (PharmD) degree.

• Experience in managed care.

• Advanced training such as board certification as a pharmacist, residency, fellowship, or completion of APhA certificate programs.

• Certified as a Diabetes Education Specialist.

• Experience in Medication Therapy Management (MTM).

• Strong computer skills, including proficiency in MS Office, Microsoft Teams, claims databases, and proprietary software.

• Excellent oral and written communication, interpersonal, and presentation abilities within a matrix organizational structure.

• Ability to prioritize and manage multiple referrals at once.

• Capability to adjust communication styles to effectively engage patients, colleagues, providers, and business management.

• Ability to work autonomously and as part of a collaborative team.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program in addition to base salary.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being, subject to eligibility.