Personal Injury Case Assistant

This is a fully remote position, open to applicants in Argentina, +5 more countries.

📋 Description

• Provide additional administrative and legal support tasks as required.

• Collaborate with investigators to collect crash reports and relevant documentation.

• Address client inquiries and direct complex issues to the appropriate team member.

• Communicate with clients about documentation and case necessities.

• Monitor outstanding requests and perform follow-ups as necessary.

• Download, arrange, and upload records into Filevine.

• Aid in the initiation and organization of new personal injury cases.

• Process invoices related to records in accordance with firm protocols.

• Submit and monitor medical records and billing requests.

• Assist with pleadings, filings, and documentation related to litigation.

• Prepare and dispatch No Longer Represented (NLR) letters.

• Draft and send correspondence using sanctioned templates.

• Provide administrative assistance to Case Managers throughout the pre-litigation phase.

⛳️ Requirements

• Preferred experience in personal injury, legal support, medical records retrieval, claims administration, or case management.

• Knowledge of Filevine or comparable legal case management software.

• Strong organizational and time-management capabilities.

• Exceptional written and verbal communication skills.

• Ability to handle multiple deadlines and priorities in a dynamic environment.

• High level of attention to detail and a commitment to maintaining confidentiality.

• Proficient in Microsoft Office and standard professional software applications.

• Bilingual in English and Spanish.

• Availability to work Monday–Friday, from 8:00 AM to 5:00 PM EDT/EST.

🏝️ Benefits

• Opportunity for remote work.

• Recognized as a Great Place to Work Certified employer.

• Guidance from recruiters throughout the application process.