Personal Assistant, LATAM

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Participate in live calls to take dictation and detailed notes, which include pricing, action items/next steps, and dates.

• Read aloud emails, text messages, and other communications during travel, take dictation, and respond to customers and the office.

• Assist the owner in staying organized by tracking tasks and important follow-ups.

• Update and maintain spreadsheets, logs, and other administrative documents.

• Provide light administrative assistance, such as scheduling and sending reminders.

• Help organize business growth ideas and identify subsequent steps, offering support where feasible.

• Establish relationships with pool service subcontractors for potential customer referrals.

• Maintain regular communication with subcontractors, following up every month or two, and track outreach on a shared spreadsheet.

• Utilize a general script while improvising as necessary.

⛳️ Requirements

• Confident, proactive, and willing to take initiative.

• Strong ability to follow instructions and complete tasks with precision.

• Positive and professional demeanor.

• Fluent in both English and Spanish, in writing and speaking.

• Quick and accurate typing skills.

• Excellent multitasking and organizational abilities, capable of handling multiple priorities without overlooking tasks.

• Experience in English dictation, transcription, note-taking, or related activities.

• Proficient in Google Workspace (Gmail, Google Docs, Google Sheets, Google Calendar, etc.).

• Comfortable making occasional referral-focused calls, which will constitute about 10% of the role. No sales quotas or call volume targets. Customer service experience is advantageous.

• Available to work on Saturdays.

• Must be located in Mexico.

🏝️ Benefits

• Permanent remote work flexibility.

• Paid Time Off.

• Health Maintenance Organization (HMO) coverage.

• Annual performance bonuses.

• Dedicated coaches provide an additional channel of support and skill development.

• Opportunities for professional advancement.