Performance Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead, mentor, and cultivate a geographically distributed team of Job Brokers to meet performance, quality, and employment objectives.

• Develop a high-performing remote team through consistent coaching, performance evaluations, feedback, and professional growth.

• Foster employer engagement and generate job vacancies.

• Establish strong connections with employers throughout the region.

• Utilize performance metrics and insights to pinpoint opportunities, address areas of underperformance, and continuously enhance outcomes.

• Cultivate relationships with Jobcentre Plus, employers, training providers, and other key stakeholders.

• Ensure young individuals receive exceptional, personalized assistance and are connected with sustainable job opportunities.

• Advocate for innovative methods of employer engagement, such as reverse marketing and tailoring unique opportunities.

• Ensure adherence to contractual, quality, and operational standards while providing an excellent customer experience.

⛳️ Requirements

• Demonstrated experience in leading and nurturing teams within a target-oriented setting.

• An inherent coach capable of inspiring individuals, boosting confidence, and unlocking potential.

• Strong skills in performance management, utilizing data and KPIs to drive enhancements.

• Background in employer engagement, recruitment, business development, employability, sales, or a related customer-facing field.

• Excellent communication, persuasion, and relationship-building abilities.

• Capability to lead effectively in a remote or geographically diverse team.

• A solid understanding of local labor markets and employer recruitment requirements.

• Experience with young people, employability programs, or underprivileged groups is preferred.

• Familiarity with apprenticeships, placements, reverse marketing, or supported employment would be advantageous.

🏝️ Benefits

• 33 days of annual leave (including public holidays).

• Pension contribution of up to 5%.

• Monthly benefits program worth up to £500.

• Complimentary life insurance (4x annual salary).

• Accredited training and development in leadership.

• 24/7 Employee Assistance Programme available for you and your family.

• £3.5k Car Allowance.