Performance Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead, mentor, and develop a geographically distributed team of Job Brokers to meet performance, quality, and employment objectives.

• Cultivate a high-performing remote team through ongoing coaching, performance evaluations, feedback, and development initiatives.

• Enhance employer engagement and generate job vacancies throughout the region.

• Utilize performance data and insights to identify areas for improvement, tackle underperformance, and boost outcomes.

• Foster relationships with Jobcentre Plus, employers, training providers, and other key stakeholders.

• Ensure young individuals receive top-notch, tailored support and are connected to sustainable job opportunities.

• Advocate for innovative employer engagement strategies, including reverse marketing and customized opportunities.

• Guarantee adherence to contractual, quality, and operational standards while delivering outstanding customer service.

⛳️ Requirements

• Demonstrable experience in leading and developing teams in a target-oriented environment.

• Background in employer engagement, recruitment, business development, employability, sales, or a comparable customer-facing role.

• Strong skills in performance management, with the capability to leverage data and KPIs to drive enhancements.

• Excellent communication, influencing, and relationship-building abilities.

• Ability to lead effectively across a remote or geographically dispersed workforce.

• Solid understanding of local labor markets and employer recruitment requirements.

• Experience working with young individuals, employability programs, or disadvantaged groups is preferred.

• Familiarity with apprenticeships, placements, reverse marketing, or supported employment would be advantageous.

🏝️ Benefits

• 33 days' annual leave (including bank holidays).

• Pension contribution up to 5%.

• Monthly benefits scheme valued at up to £500.

• Complimentary life assurance (4x annual salary).

• Accredited development and leadership training opportunities.

• 24/7 Employee Assistance Programme available for you and your family.

• Reasonable adjustments provided throughout the recruitment process and, when necessary, in the workplace.

• Committed to hiring veterans, serving personnel, and their spouses/partners and family members.

• Ban the Box employer; criminal convictions are not inquired about during the initial application phase.