Per Diem Registered Nurse, On-Call

This is a fully remote position, open to applicants in United States.

📋 Description

• Respond to incoming calls from patients and caregivers during after-hours.

• Attentively listen to patient issues, review relevant records, and utilize established protocols to direct subsequent actions.

• Offer practical guidance for home care, connect patients with their respective oncology practices, or escalate care as necessary.

• Record each interaction in the Electronic Health Record (EHR).

• Share ongoing matters through team communication channels.

• Adhere to Daymark’s policies, procedures, and documentation requirements.

• Ensure the confidentiality of patient health information in compliance with HIPAA regulations.

• Provide seamless transitions of after-hours communications to the patient’s healthcare team.

⛳️ Requirements

• A valid, unrestricted Registered Nurse license with multi-state (Nurse Licensure Compact) privileges is mandatory.

• Current licensure in additional non-compact states (such as California, Michigan, New York, etc.) is desirable.

• A minimum of 3 years of nursing experience is required.

• Experience in oncology is essential.

• Previous experience on a nurse advice line, in telephone navigation or triage, or in remote patient support is highly preferred.

• Ability to grasp a patient's concerns through conversation and record examination.

• Friendly and clear telephone demeanor with patients and caregivers.

• Organized communication when collaborating with providers or transferring to the care team.

• Capability to manage calls independently, adhering to established protocols and escalation procedures.

• Proficiency in using EHR systems.

• Familiarity with Google Suite, Slack, Zoom, and cloud-based phone systems.

• A strong commitment to supporting cancer patients with respect and compassion.

• Reliable availability during scheduled on-call weeks and prompt response to patient calls.

• Basic Life Support (BLS) certification is required by the start date.

• Adherence to Daymark's Employee Vaccination and Testing policy is mandatory by the start date.

🏝️ Benefits

• Per diem employees are not eligible for benefits unless otherwise indicated by organizational policy.

• Daymark may assist with additional state licensure for this position.