People Team Business Partner – East Coast

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Operations, General Managers, and departmental leaders on employee relations, staffing, performance, and HR-related issues.

• Act as the main People Team contact for designated communities and departments throughout the employee lifecycle.

• Carry out workplace investigations addressing complaints, misconduct, policy breaches, and employee relations issues.

• Provide guidance to managers regarding company policies, employment laws, workplace accommodations, leaves of absence, and HR best practices.

• Mentor leadership on performance management, progressive counseling, performance evaluations, corrective actions, and employee development.

• Work alongside Recruiting and hiring managers to address staffing requirements, coordinate hiring processes, and prepare offer letters.

• Assist with onboarding and offboarding procedures and ensure completion of employment documentation.

• Support employee separations, termination paperwork, exit interviews, and coordination with Payroll and Benefits.

• Analyze employee relations trends, staffing challenges, and opportunities to enhance retention and engagement.

• Promote employee engagement initiatives, Pulse Surveys, recognition programs, and community action plans.

• Collaborate on training and development programs, including Sentral Studio, Elevate U, and leadership development initiatives.

• Keep precise employee records in Rippling and other HR systems.

• Partner with Payroll and Benefits to address employee inquiries, compensation adjustments, and employment transactions.

• Track turnover, employee relations activity, and People metrics to spot trends and suggest enhancements.

• Assist with HR compliance initiatives, policy revisions, process improvements, and various People Team projects.

⛳️ Requirements

• 3–5+ years of experience in Human Resources.

• Preferred experience in an HR Generalist or HR Business Partner role.

• Preferred experience in hospitality, multifamily, property management, or a multi-location setting.

• Experience in conducting workplace investigations, managing employee relations, and advising managers on performance challenges.

• Working knowledge of federal, state, and local employment laws as well as HR compliance practices.

• Experience in supporting recruitment, onboarding, employee documentation, and offboarding processes.

• Strong communication, relationship-building, and problem-solving abilities.

• Capacity to coach managers, navigate sensitive discussions, and provide practical HR advice.

• Excellent organizational skills with the ability to handle competing priorities and support multiple locations.

• Familiarity with HRIS and applicant tracking systems.

• Experience with Rippling and Breezy is preferred.

• High level of professionalism, discretion, and integrity when dealing with confidential information.

• Collaborative and service-oriented mindset with a passion for supporting individuals and fostering a positive workplace culture.

• Must reside on the East Coast.

• Availability for full-time work.

🏝️ Benefits

• Multiple medical, dental, and vision health plan options available starting the first month after the start date.

• One fully company-sponsored health plan with no monthly premiums for the employee.

• Options for Health Savings Account (HSA) and Flexible Spending Account (FSA).

• 401(k) plan with a 4% company match, eligible after three months of employment.

• 11 paid holidays each year.

• Eight different types of paid time off, including personal days with no waiting period.

• One floating holiday annually.

• Enrichment Hours available for volunteering or career development.

• Travel discounts for team members, friends, and family at Sentral communities.

• Discounted rates on pet insurance, attractions, rental cars, shows, events, and more.

• Continuous learning and development opportunities.

• Leadership coaching and mentorship programs.