People & Performance Program Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Take ownership of a defined and evolving range of People programs, which include performance scorecards, manager training and enablement, career tracks, the annual performance cycle, and engagement measurement.

• Convert strategic organizational priorities into practical and effectively managed programs.

• Develop scalable and repeatable systems utilizing AI and automation.

• Provide managers with the necessary tools and training to coach their teams, deliver feedback, and nurture talent.

• Transform People data into valuable insights and recommendations to detect trends and retention risks.

• Create performance scorecards and maintain ongoing visibility into team health and impact.

• Design and implement manager training, enablement programs, resources, and job aids.

• Manage the career tracks framework, encompassing leveling, competencies, progression criteria, self-assessment tools, and alignment with performance, promotion, and compensation decisions.

• Oversee the annual performance cycle, including timelines, communications, calibration, tooling, rating scales, self and peer input, and process assessment.

• Manage engagement measurement and maintain the engagement dashboard.

• Analyze People data, monitor metrics, and convert quantitative and qualitative insights into actionable steps.

• Develop AI-assisted workflows for repetitive tasks such as candidate tracking, employee onboarding, and benefits administration.

• Report to the Director of People & Performance and collaborate closely with the Senior People Business Partner.

⛳️ Requirements

• Bilingual in English and Spanish.

• 3-5 years of HR generalist and/or program management experience, demonstrating a history of owning programs from start to finish.

• Experience in creating performance/engagement scorecards or People Analytics dashboards.

• Comfortable collaborating with Programs and Data teams.

• Experience in a high-growth, distributed, or technology-enabled setting is a significant advantage.

• Familiarity with HRIS, performance management platforms, engagement survey tools, and a variety of People technology tools.

• Capability to manage programs from concept through to repeatable implementation.

• Strong ability to communicate clearly and empathetically in manager training and policy documentation.

• Proven ability to build repeatable, documented, and scalable systems and processes.

• Curiosity and proactive interest in enhancing the employee experience.

• Flexibility to shift between program work and generalist support as priorities evolve.

• Interest and ability in utilizing AI to scale repeatable People workflows.

🏝️ Benefits

• Remote work with flexibility; employees can work from any location, including Kasa properties nationwide.

• Kasa Travel Credit: an allowance for complimentary stays at Kasa locations.

• Discounts on nights for friends and family.

• Eligibility for equity.

• Bonus eligibility.

• Flexible PTO for full-time exempt employees.

• 401(k) plan.

• Comprehensive health insurance options.

• Wi-fi stipend for qualifying full-time roles.

• Cell-phone reimbursement for qualifying full-time roles.

• Home office stipend for qualifying full-time roles.