People Operations Specialist

This is a fully remote position, open to applicants in South Africa, +1 more country.

📋 Description

• Assist with employee onboarding and ensure new hires gain proficiency with the firm's technology stack within their initial week.

• Support HR documentation, process, and compliance audits.

• Oversee the completion of necessary documentation, certifications, training, and policy acknowledgments.

• Follow up with employees and managers regarding pending compliance items.

• Maintain accurate HR records in Rippling and other HR systems.

• Aid in sourcing for open positions, including candidate outreach and headhunting for challenging roles.

• Manage candidate pipelines and provide updates to hiring managers on their status.

• Assist with conducting background checks, reference checks, and credential verification.

• Participate in candidate interviews alongside hiring managers.

• Keep training curricula, onboarding materials, and learning resources up to date.

• Develop SOPs, workflow documentation, process maps, and training materials.

• Support assessments and knowledge checks to monitor training completion.

• Identify areas to enhance HR workflows through automation and AI-driven tools.

• Maintain workflows within monday.com and other operational platforms.

⛳️ Requirements

• A Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or a related field is required.

• Must be tech-savvy, with the capacity to quickly learn and adapt to new tools, systems, and platforms.

• Excellent written and verbal English communication skills with a proactive approach are essential.

• Must be proactive and self-directed, able to anticipate needs and take initiative in a fast-paced, fully remote environment.

• A minimum of 2 years of experience in HR operations for a U.S.-based company, covering onboarding, compliance, or employee lifecycle support is required.

• Experience with monday.com and HRIS platforms such as Rippling is required.

• Proven ability in creating clear documentation, SOPs, or process materials.

• Comfortable utilizing AI tools to enhance content creation, documentation, and process efficiency.

• Strong attention to detail and the ability to manage various priorities effectively.

• Recruitment or sourcing experience, including candidate outreach, vetting, and interviewing is preferred.

• Familiarity with Canva or similar tools for creating training or communication materials is preferred.

• Submission of the most recent Resume/CV is required.

• Proof of qualifications and professional references is required.

🏝️ Benefits

• Competitive compensation with performance-based bonuses.

• Fully remote role within a diverse global team.

• Paid time off, including U.S. federal holidays, sick leave, and annual leave.

• Working hours aligned with Pacific Time, offering reasonable flexibility.

• Opportunity for growth within the firm's HR function as it scales.

• Structured onboarding with clear expectations from day one.

• A stable, long-term position with a growing U.S. law firm.

• Supportive and collaborative work environment focused on accountability and continuous improvement.

• Birthday recognitions and team appreciation initiatives.

• A 3-month probationary period to facilitate onboarding and performance alignment.