Peer Support Specialist – Teen Text Line, On-call

atExcelsior WellnessRemoteUS flagWashingtonPart-timeCustomer SupportMid-levelSenior$21 – $28/hour

Posted Sep 2

This is a fully remote position, open to applicants in Washington.

πŸ“‹ Description

β€’ Provide peer support and create a safe, non-judgmental atmosphere for clients.

β€’ Actively engage with clients to understand their experiences, challenges, and aspirations.

β€’ Offer empathy, encouragement, and practical coping strategies for recovery.

β€’ Collaborate with clinical and counseling teams to enhance the quality of client care.

β€’ Promote a sense of belonging and community among clients.

β€’ Participate in team meetings to share observations and updates.

β€’ Monitor client progress and deliver ongoing support.

β€’ Continuously enhance your peer support skills through training and personal development.

β€’ Assist in creating recovery-focused initiatives and programs.

β€’ Contribute to the assessment and enhancement of peer support services.

β€’ Keep records of client interactions and progress.

β€’ Perform general administrative tasks and other duties as assigned.


⛳️ Requirements

β€’ Lived experience with mental health or substance use challenges, coupled with a strong commitment to recovery.

β€’ Completion of an accredited Peer Support Specialist training program or certification is preferred (or to be completed within 90 days).

β€’ Excellent communication and active listening abilities.

β€’ Empathy and a proven ability to establish trust with clients.

β€’ Competence in working effectively within a team and collaborating with clinical and counseling professionals.

β€’ Commitment to combating stigma related to mental health and substance use.


🏝️ Benefits

β€’ This position is non-benefited.

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