P&C Systems Analyst

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Assist in enhancing and optimizing People & Culture systems.

• Evaluate system requirements, resolve technical issues, and implement improvements to the system.

• Ensure the functionality, performance, and operation of platforms including Workday HCM, Talent Acquisition, Timekeeping, and Learning Management.

• Convert People & Culture business needs into system objectives and deliverables.

• Oversee routine functional maintenance, configuration updates, testing, and troubleshooting activities.

• Plan, develop, and carry out test cycles for patches, quarterly releases, enhancements, and updates.

• Create end-user guides, process documentation, and communicate with stakeholders.

• Act as the Tier 3 Functional Expert to assist in resolving complex user inquiries and challenges.

• Implement business processes, conduct mass transactions, configure annual events, and manage scheduled system changes.

• Contribute to system enhancements, improvements, new functionalities, and roadmap planning.

• Collaborate with vendors to align platform capabilities with business objectives.

• Engage in cross-functional projects and system implementations.

• Develop documentation, train new team members, and liaise with vendors.

⛳️ Requirements

• A Bachelor’s degree in a relevant field, or an equivalent combination of education and related work experience.

• 1-3 years of experience in supporting Workday HCM Core processes, TA systems, or similar People & Culture systems.

• Familiarity with People & Culture or Talent Acquisition operations.

• Proven ability to manage projects from the planning stage through to implementation.

• Experience in HRIS reporting and testing.

• Understanding of technical planning and testing tools.

• Proficient in Microsoft Office and other related productivity or planning tools.

• Capability to work effectively both independently and as part of diverse, collaborative teams.

• Exceptional verbal, written, and interpersonal communication skills, with the ability to convey complex information to various audiences.

• Strong organizational abilities to set priorities and manage deadlines effectively.

• Demonstrated analytical, problem-solving, and decision-making skills.

🏝️ Benefits

• Medical and prescription drug coverage for qualifying associates and eligible dependents.

• H&R Block Retirement Savings Plan (401(k) Plan).

• Employee Assistance Program.

• (Virtual) fitness center programs.

• Associate discount program.

• Business Travel Accident Insurance.

• Associate Tax Prep benefit.

• Competitive pay.

• Comprehensive benefits.

• Support for life both in and outside of work.

• Continuous learning opportunities.