Payment Specialist

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Handle payments or payoffs utilizing internal servicing software.

• Organize and categorize payments or payoffs received through overnight and standard mail.

• Collaborate with various departments to manage rejected payments and payoffs.

• Provide support with Branch Payment Interface, wire transfers, transmittals, reports, and account investigations.

• Adhere to the Code of Conduct and fulfill regulatory training obligations.

• Successfully complete annual training on regulatory compliance.

• Undertake additional responsibilities as assigned.

• Report directly to the Supervisor.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• Over 1 year of experience in cash handling or accounting within a high-volume environment.

• Excellent data entry, basic mathematics, and cash balancing abilities.

• Strong computer skills: Proficient in Microsoft applications.

• Strong verbal and written communication skills, with a proven ability to engage positively and professionally with all levels of both internal and external stakeholders.

• Experience with MSP is preferred.

• Background in mortgage servicing is preferred.

• Prior experience as a Bank Teller is preferred.

• Ability to remain stationary and/or navigate within the organization or remote office.

• May occasionally need to climb or balance, stoop, kneel, or crouch; or lift and/or move up to 25 lbs.

• Employees may be expected to type and use a computer for extended periods.

• Frequent operation of computers, calculators, copiers, computer printers, and telephones may be required.

🏝️ Benefits

• Medical, Dental, Vision, Wellness, Flexible Spending Account, Employee Assistance Program, and more.

• Employer-sponsored Life Insurance, Short Term Disability, and Long-Term Disability.

• 401 (K) Plan with company matching contributions.

• Paid Vacation, Sick Leave, Personal Days, and Holidays.