Payment Processing Associate

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Deliver administrative and clerical assistance to support business operations

• Review and process payments efficiently

• Conduct data entry from source documents into a computer database

• Provide production services to clients through data entry tasks

• Ensure the accuracy and completeness of the assigned tasks

• Compare numerical lists to identify discrepancies or errors

• Manage multiple assignments simultaneously

• Uphold confidentiality, accuracy of information, and production standards

• Operate under strict deadlines

• Investigate problematic payments

⛳️ Requirements

• High school diploma or GED is mandatory

• Excellent communication and customer service abilities

• Capability to thrive in a fast-paced call center setting

• Proficient in Microsoft Office and Excel

• Experience with Ten Key

• Dependable attendance and a strong work ethic are essential

• A background check and fingerprinting are required

• Key Test completion is necessary

• Availability to work Monday–Saturday, from 6:00 am to 2:30 pm, with Wednesdays off

• Preferred experience in banking and payment processing

🏝️ Benefits

• Benefits available from day one (medical, dental, vision) for eligible roles

• Paid time off and holidays

• Paid training provided

• Opportunities for career growth and advancement

• Supportive and inclusive workplace culture

• Health insurance coverage offered

• Optional dental and vision programs

• Life and disability insurance provided

• Retirement savings plan available

• Paid holidays included

• Paid time off (PTO) or vacation and/or sick leave

• Potential bonuses or incentives based on business needs