Payment Posting Team Lead

This is a fully remote position, open to applicants in Alabama, +12 more states.

📋 Description

• Generate patient statements and other invoices.

• Execute data entry, post payments, reconcile billings and invoices, verify balances, and maintain patient files.

• Collaborate with insurance companies on billing, account reviews, and verification in line with program provisions.

• Process both electronic and manual payer EOBs, which include patient portions, denials, adjustments, and contractual allowances.

• Ensure precise payment interfacing, reconciliation, and posting; investigate missing amounts and implement corrections.

• Reconcile daily reports from various bank accounts to receivable accounts.

• Accurately post payments from patients and carriers while calculating contractual adjustments and patient discounts.

• Assess and enhance payment posting and reconciliation processes for precision and punctuality.

• Act as the primary contact for Payment Posters' inquiries, escalations, and troubleshooting.

• Collaborate with Management to review, develop, implement, and uphold refund posting and reconciliation policies and procedures.

• Coach and mentor Payment Posters.

• Undertake other responsibilities as assigned.

⛳️ Requirements

• Over three years of experience in electronic EOB and lockbox payment posting, including the posting of allowable amounts and reconciliation processes.

• More than three years of experience in manual payment posting and reconciliation.

• At least two years of experience in a Team Lead or Supervisory/Management role, with a background in policy and procedure initiation.

• Detail-oriented, self-driven, a problem solver, and a collaborative team player.

• Capability to swiftly and accurately navigate multiple computer screens and browsers.

• Ability to thrive in a highly fast-paced team environment.

• Consistently aim to “exceed” company and customer expectations.

• Excellent communication skills and a professional demeanor.

• Bachelor’s Degree in Finance, Accounting, Healthcare Administration, or a related field preferred, or equivalent education, training, and experience.

• Required education: High School diploma or equivalent in General Education.

🏝️ Benefits

• Medical/Dental/Vision/Life Insurance.

• Company Matched 401k Plan.

• Employee Stock Ownership Plan.

• Paid Time Off + Paid Holidays.

• Employee Assistance Program.