Payment Posting Representative

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Accurately document and reconcile incoming electronic and manual payments from patients, insurance providers, and other third-party payers.

• Post payments daily as assigned.

• Receive and review checks, electronic funds transfers, credit card payments, and electronic remittance advice (ERA) files.

• Verify payment amounts, patient details, and insurance information.

• Identify discrepancies or payment errors and escalate them to the relevant staff members.

• Apply adjustments to patient accounts, which include deductibles, co-payments, and contractual modifications.

• Route denied claims to the appropriate work queues in the EMR system.

• Generate and reconcile daily batch reports concerning posting activities.

• Reconcile payments received with EMR batches.

• Troubleshoot and resolve system-related issues that impact cash posting processes.

⛳️ Requirements

• High School Diploma/GED.

• Familiarity with medical office procedures and billing practices.

• Understanding of the accounts receivables (A/R) process.

• A minimum of 1 year of experience in revenue cycle management.

• At least one year of healthcare or insurance billing processing experience is required.

• A minimum of one year of customer service experience is necessary.

• Knowledge of medical terminology, CPT, ICD-10-CM, HCPC codes, CCI edits, and HIPAA regulations.

• Experience with eClinicalWorks is a plus.

• Experience with SmartSheet is a plus.

🏝️ Benefits

• Comprehensive benefits package.

• Monday-Friday schedule.

• CME allowance.