Payment Poster Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Accurately process and record insurance, patient, collection, and various payments within set turnaround times.

• Oversee ERA/EFT enrollment, track enrollment status, and manage electronic payment processing for designated practices.

• Download, assess, and reconcile ERA, EOBs, and payment files sourced from clearinghouses and payer portals.

• Investigate and resolve payment discrepancies, denials, recoupments, overpayments, and other account variances.

• Reach out to insurance carriers to acquire missing EOBs, verify payment information, and address payment-related concerns.

• Reconcile daily payment activities with bank deposits to ensure the accuracy of financial transactions.

• Review and update patient accounts by applying payments, denials, deductibles, and contractual adjustments in accordance with payer contracts and company policies.

• Establish and maintain payer portal access while promptly organizing and scanning payment-related documentation.

• Achieve departmental productivity and accuracy goals while ensuring confidentiality and providing exceptional customer service.

• Participate in cross-training for payment posting tasks and offer backup support for timely month-end closings and departmental functions.

• Assist US Fertility, a national coalition of physician-led fertility practices, in providing reproductive medicine and fertility services.

⛳️ Requirements

• Associate degree in accounting, business, healthcare, or a medical billing certificate.

• High School Diploma is acceptable with a minimum of 3 years of hands-on experience in medical billing.

• At least 1 year of specialized experience with a medical billing certificate, or a minimum of 3 years’ experience without a billing certificate.

• Proficient in accessing, inputting, and retrieving information using a computer.

• Required experience with medical software programs.

• Familiarity with office procedures and office equipment (e.g., computer, fax, copier, etc.).

• Competency in word processing, spreadsheets, database, and presentation software (MSWord, Excel, PowerPoint, OneNote, Office 365).

• Demonstrated ability to exercise good judgment.

• Capability to communicate accurately and succinctly.

• Ability to maintain composure and poise under pressure.

• Must possess a high level of interpersonal skills to manage sensitive and confidential situations.

• Availability to work Monday through Friday from 8:00 AM to 5:00 PM Eastern Time, with occasional weekends.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with company matching.

• Tuition assistance and support for professional development.

• Opportunities for performance-based bonuses.

• Generous paid time off, paid holidays, and paid parental leave.

• Life and disability insurance benefits.

• Fertility Discount Program.

• Employee wellness initiatives and recognition programs.