Payment Application Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Enter insurance and/or patient payments into Epic and reconcile postings with bank deposits.

• Handle electronic remittance posting files and manually input payments from paper remittances.

• Investigate and resolve issues related to outstanding deposits, unidentified payments, missing payments, and payment discrepancies.

• Direct transactions to the correct accounts and allocate non-patient funds to appropriate general ledger accounts.

• Reconcile postings to bank deposits utilizing Epic, Microsoft Excel, and various technical tools.

• Ensure timely and precise payment posting while documenting accounts accurately.

• Analyze and reconcile payments from patients and other sources with both patient accounting and accounting departments.

• Utilize online credit card systems, Epic, One Content, remittance work queues, and payor portals effectively.

• Create, enter, and assign cash management batches as needed.

• Open and distribute incoming mail from post offices and financial institutions.

• Complete and reconcile daily bank deposits and review postings on a monthly basis.

• Investigate and resolve issues related to credit, undistributed self-pay, and insurance overpayment balances.

• Process refund requests and issue checks to third parties and guarantors.

• Monitor special billing guidelines and the application of pre-payments.

• Maintain unclaimed property lists and state-submission spreadsheets.

• Address issues related to cash drawers, missing receipts, and payment reconciliation.

• Stay informed about payor payment provisions and collection regulations.

• Determine eligibility, benefits, and payment details with insurers or employers.

• Identify missing charges and communicate effectively with coding management.

• Compile bulk refund reports and rectify incorrect hospital payment postings.

• Participate in mandatory educational programs.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• One (1) year of experience in medical billing or medical office preferred.

• Experience in bookkeeping and cash balancing.

• Ability to sit for prolonged periods.

• Strong reading and comprehension skills.

• Visual acuity must be within normal limits.

• Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.

• Exceptional oral and written communication abilities.

• Familiarity with medical terminology is preferred.

• Knowledge of third-party payers is advantageous.

• Understanding of business mathematics is preferred.

• Familiarity with ICD-10 and CPT coding processes is preferred.

• Outstanding customer service skills and telephone etiquette.

• Ability to exercise tact and diplomacy in interactions with others.

• Knowledge of patient accounting principles and procedures.

• Proficient computer skills.

• Maintains up-to-date knowledge of current online banking systems.

🏝️ Benefits

• Full-time work schedule of 40 hours per week.