Patient/Clinical Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate patient care activities and serve as a communication link between patients, providers, and clinical personnel.

• Organize and oversee patient appointments, follow-up visits, and referrals.

• Ensure the accuracy and currency of patient records within electronic health record (EHR) systems.

• Track patient progress and proactively identify and resolve care gaps or scheduling issues.

• Offer patient education and guidance related to care plans and subsequent steps.

• Work collaboratively with clinical teams to guarantee adherence to care protocols and regulatory requirements.

• Address patient inquiries, concerns, and escalations with professionalism and empathy.

⛳️ Requirements

• Previous experience in patient coordination, clinical coordination, or a healthcare administrative role.

• Knowledge of EHR/EMR systems and healthcare management software.

• Strong understanding of medical terminology and clinical processes.

• Exceptional communication and interpersonal abilities with a focus on patient satisfaction.

• Capability to multitask, prioritize responsibilities, and work independently in a remote setting.

• High school diploma or equivalent is required.

• Dependable internet connection is essential.

• A dedicated, distraction-free home workspace is necessary.

• Willingness to commit to a 40-hour workweek with rotating shifts from Monday to Sunday.

🏝️ Benefits

• Health insurance.

• 401(k) plan.

• Competitive salary.

• Dental insurance.

• Flexible scheduling options.

• A remote work environment.