Patient Support & Advocacy Navigator

This is a fully remote position, open to applicants in New York.

📋 Description

• Lead the tactical implementation of sponsorships and the regional activation of national advocacy partnerships and programs.

• Organize, present, and facilitate educational programming at events within the patient community.

• Provide above-brand, disease-state education to both patients and caregivers.

• Collaborate with Field Medical and other cross-functional teams to present approved content.

• Connect patients and caregivers to relevant advocacy resources and support services.

• Oversee significant patient programs and drive strategic initiatives alongside regional and local teams.

• Gather insights post-meeting regarding unmet patient needs and the impact of programming.

• Work closely with regional and local teams in key markets during educational events.

• Strengthen regional relationships with Pfizer’s national advocacy partners.

• Manage requests for sponsorship/exhibit funding and oversee associated budgets.

• Coordinate project plans, timelines, and deliverables among Business Unit, OPSA, and A&PR stakeholders.

• Report insights, impacts, and metrics post-event and project within the A&PR measurement framework.

• Act as a subject matter expert on the oncology advocacy and professional relations ecosystem.

• Share local insights and best practices with Brand, OPSA, franchise, and other Pfizer teams.

• Identify solutions to complex challenges, advocate for innovation, and implement new processes or program decisions.

• Comply with CP208, Patient Engagement Lead Policy, compliance requirements, and relevant laws.

• Represent Pfizer’s above-brand initiatives at local, regional, and national advocacy events.

• Organize travel and materials for events and prepare sponsorship/exhibit funding requests.

⛳️ Requirements

• A BA/BS degree is required.

• A minimum of 6 years of experience in the US pharmaceutical industry and/or advocacy; experience in oncology advocacy is preferred.

• Proven project management skills and the ability to execute in a matrixed, cross-functional environment.

• High learning agility and effectiveness in fast-paced, ambiguous, and evolving settings.

• Excellent relationship management and written/verbal communication skills.

• Strong understanding of CP208.

• Ability to prioritize time, resources, and external partnerships effectively.

• Self-awareness, adaptability to change, and capacity to influence without authority.

• Willingness to travel up to 50%; field-based position.

• Familiarity with Pfizer's above-brand initiatives, Oncology Patient Advocacy360, and the oncology advocacy ecosystem.

• Business acumen, analytical skills, and exposure to headquarters operations.

• A clinical background is preferred (RN, APRN, NP, ARNP, ACSW, LCSW, MPH).

• Ability to travel; weekend and evening hours may be necessary.

• Capability to operate a Pfizer company car.

• A valid US driver's license and a driving record that meets company standards.

• Any DUI/DWI or impaired driving citation within the past 7 years will disqualify the applicant.

• Candidates must have authorization to be employed in the U.S. by any employer.

• Permanent work authorization in the United States is required.

• U.S. work visa sponsorship is not available now or in the future.

🏝️ Benefits

• Pfizer Global Performance Plan bonus target of 17.5% of base salary.

• Share-based long-term incentive program.

• 401(k) plan with Pfizer Matching Contributions.

• Additional Pfizer Retirement Savings Contribution.

• Paid vacation, holidays, and personal days.

• Paid caregiver/parental and medical leave.

• Comprehensive medical, prescription drug, dental, and vision coverage.

• Relocation assistance may be available based on business needs and/or eligibility.

• Company car provided.