Patient Scheduler I

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Pre-register and arrange moderately complex procedures.

• Coordinate various resources to enhance patient services.

• Schedule patient appointments for specific areas in accordance with Tidelands Health protocols.

• Deliver courteous, professional, and efficient service to both patients and providers.

• Accurately complete patient registration, including the collection of co-payments and demographic details.

• Ensure patients are informed to arrive on time and prepared for their procedures.

• Confirm that the hospital has the necessary information to bill accurately for services rendered.

• Accept procedure scheduling requests from physician offices and patients.

• Schedule procedures based on departmental availability.

• Provide precise appointment information, enabling departments to view and print daily schedules.

• Maintain open lines of communication with hospital departments regarding any scheduling changes.

• Perform administrative support tasks for the department or work location.

• Open, sort, and distribute mail and correspondence as required.

⛳️ Requirements

• High School Diploma or equivalent is mandatory.

• A minimum of two (2) years of relevant customer-facing experience is essential.

• Experience in call centers, patient scheduling, and/or physician front-office roles is preferred.

• Previous experience in a healthcare environment is advantageous.

• Ability to effectively interact with the public is crucial.

• Capability to perform well under sudden deadlines and shifting priorities.

• Ability to maintain composure in high-stress scenarios.

• Strong interpersonal skills for engaging with patients, families, visitors, and clinical staff.

• Proficiency in performing tasks accurately with great attention to detail.

• Ability to take initiative, exercise judgment, and identify, analyze, and resolve problems.

• Basic understanding of medical terminology is preferred.

• Light physical demands are expected.

🏝️ Benefits

• Full-time regular employment opportunities.

• Day shift available with an 8-hour schedule.

• Commitment to equal opportunity employment.

• A workplace culture founded on inclusion, teamwork, mutual respect, and recognition.

• Year-round access to the warm, sunny climate and quality of life in the Myrtle Beach area.