Patient Revenue Cycle Coordinator

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Efficiently and accurately process patient demographic and insurance details.

• Deliver exceptional customer service while assisting with the Revenue Cycle.

• Conduct patient billing and collection activities in accordance with departmental policies and procedures.

• Manage payment posting, cash reconciliation, refund/credit processing, insurance follow-ups, call-center customer service, self-pay collections, or claim submissions.

• Ensure the collection of net revenue for services provided.

• Address customer disputes and escalate issues as necessary.

• Recognize opportunities for new tasks.

⛳️ Requirements

• High School Diploma or GED is required.

• A minimum of 1 year of relevant experience is necessary.

• At least 6 months of experience in customer service or a healthcare setting.

• Proficient computer skills are essential.

• Preferred: 6 months or more experience with PCs, websites, and Microsoft Office applications, particularly Word and Excel.

• Proven interpersonal, verbal, and written communication abilities.

• Capability to manage challenging customers in high-pressure situations.

• Competence in resolving conflicts both independently and within a team environment.

• Ability to escalate concerns to upper management when suitable.

• Capacity to work both independently and collaboratively.

• Self-motivated, reliable, detail-oriented, and highly organized.

• Final candidates must successfully pass a background check; a drug screening or physical may be required during the post-offer process.

🏝️ Benefits

• Regular position.

• 40 scheduled hours.

• First shift.

• Equal opportunity employer, including veterans and individuals with disabilities.