Patient Navigator, Part Time

This is a fully remote position, open to applicants in United States.

📋 Description

• Respond to and manage incoming calls with professionalism and courtesy.

• Welcome patients warmly and assist them with their inquiries or direct them to the correct department.

• Perform comprehensive phone-based assessments of patients' health issues.

• Collect relevant medical history, symptoms, and other essential information.

• Assess the appropriate level of care and guide patients to suitable healthcare resources.

• Communicate messages and information between patients and healthcare teams.

• Work collaboratively with staff to ensure smooth communication across the health network.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• Outstanding customer service skills.

• Well-organized and effective communicator.

• Ability to maintain confidentiality and manage sensitive information responsibly.

• Proficient in utilizing computer systems and electronic health records.

• Strong problem-solving abilities.

• Prior experience in a medical office or healthcare environment is preferred.

• A team player with a positive attitude.

• The company is currently unable to provide visa sponsorship (H1B or otherwise).

🏝️ Benefits

• Comprehensive health benefits package.

• Opportunities for professional development and training.

• Supportive work environment with a focus on team collaboration.

• Competitive salary and performance-based incentives.