Patient Navigator

This is a fully remote position, open to applicants in United States.

📋 Description

• Professionally answer and manage incoming calls with courtesy.

• Warmly greet patients and assist them with inquiries or direct them to the right department.

• Perform comprehensive phone assessments of patients’ health concerns.

• Collect medical history, symptoms, and other relevant information.

• Assess the appropriate level of care and guide patients to suitable healthcare resources.

• Convey messages and information between patients and healthcare teams.

• Work collaboratively with staff to ensure smooth communication within the health network.

⛳️ Requirements

• High School Diploma or an equivalent qualification.

• Outstanding customer service abilities.

• Highly organized and effective in communication.

• Capable of maintaining confidentiality and managing sensitive information.

• Proficient in utilizing computer systems and electronic health records.

• Strong problem-solving capabilities.

• Previous experience in a medical office or healthcare environment is preferred.

• A team player with a positive demeanor.

• Must be eligible to work in the United States; visa sponsorship is not available.

🏝️ Benefits

• Comprehensive health insurance options.

• Opportunities for professional growth and development.

• Supportive work environment that values teamwork.