Patient Coordinator, Behavioral Health

This is a fully remote position, open to applicants in Florida.

📋 Description

• Deliver business services to patients and the healthcare system.

• Ensure precise registration of patients.

• Validate insurance and obtain necessary authorizations.

• Collect patient charges and payments efficiently.

• Manage a multi-line phone system while adhering to telephone protocols.

• Provide assistance to patients as required.

• Accurately register new patients for the Behavioral Health Department.

• Execute clerical responsibilities.

⛳️ Requirements

• 1-2 years of experience in the medical field.

• 1-2 years of experience in customer service.

• 1-2 years of experience with insurance.

• High School Diploma required.

• Intermediate understanding of insurance processes.

• Familiarity with medical records.

• Experience in operating a multi-line telephone system.

• Exceptional customer service abilities.

• Capability to align patient care needs with available services.

• Good judgment in triaging patients with urgent needs over the phone.

• Availability to work from 8:00am to 5:00pm.

🏝️ Benefits

• Full-time day shift schedule.