Patient Account Associate – Payment Posting

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Capture and create information pertinent to the patient revenue process.

• Collect and analyze data that affects patient revenue.

• Implement complex regulations in the workplace to achieve intended results.

• Document or generate revenue while upholding high production and quality standards in line with DUHS policies.

• Establish and cultivate customer relationships to collect and process information or address concerns.

• Facilitate accurate reimbursement and enhance internal and external customer satisfaction.

• Utilize general office equipment effectively.

• Draft letters and manage spreadsheets.

• Input and organize data efficiently.

• Work autonomously and make decisions concerning individual work tasks.

• Execute tasks as directed by the immediate supervisor or manager.

⛳️ Requirements

• Residency in North Carolina is required.

• Basic understanding of grammar and mathematical principles at a high school level.

• Some postsecondary education is preferred.

• Additional training or familiarity with related business practices is advantageous.

• A minimum of two years of experience in hospital access, physician office, billing and collections, or a comparable mix of relevant education and/or experience.

• Exceptional oral and written communication skills.

• Capability to analyze data, manage multiple tasks, and work independently.

• Skill in developing and maintaining professional, service-oriented relationships with patients, physicians, co-workers, and supervisors.

• Understanding and adherence to policies and procedures are essential.

🏝️ Benefits

• Commitment to being an Equal Opportunity Employer.

• A workplace community centered on collaboration, innovation, creativity, belonging, diversity, and respect.

• Information and support for reasonable accommodations are available.