Patient Access Scheduler

This is a fully remote position, open to applicants in Florida.

📋 Description

• Coordinate patient appointments for diagnostic, surgical, therapy, physician office consultations, and various procedures/treatments.

• Collect and confirm essential demographic and insurance details.

• Register patients and input information into the scheduling system.

• Operate in a call center type atmosphere.

• Achieve individual quality performance metrics.

• Deliver professional, compassionate, and friendly service to patients of all ages, their families, employees, physicians, and community members.

⛳️ Requirements

• High School diploma, Certificate, GED, Training, or Experience.

• Successfully complete the Patient Access training program.

• Capability to thrive in a high-volume, fast-paced work environment.

• Proficient in basic mathematical calculations.

• Detail-oriented, organized, a team player, compassionate, with excellent customer service and interpersonal communication skills.

• Basic understanding of medical and insurance terminology is preferred.

• Familiarity with computer applications (e.g., Microsoft Office, knowledge of EMR systems, etc.) and proficient typing skills.

• Awareness of regulatory guidelines including, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.

• Bilingual in English and Spanish/Creole is preferred.

🏝️ Benefits

• Opportunities for career growth and development, with clear pathways and ongoing support.

• Comprehensive health and wellness resources that extend beyond traditional benefits.

• A wellness program designed to help employees eliminate their medical plan deductible, thereby reducing out-of-pocket healthcare expenses.

• Tuition reimbursement to foster continued learning and advancement.