Patient Access Scheduler

This is a fully remote position, open to applicants in Florida.

📋 Description

• Coordinate patient appointments for diagnostics, surgeries, therapies, physician consultations, and various procedures/treatments.

• Collect and validate essential demographic and insurance details.

• Register patients and input information into the scheduling system.

• Operate in a call center-like environment.

• Achieve individual quality performance metrics.

• Deliver professional, compassionate, and friendly service to patients of all ages, as well as their families, staff, physicians, and community members.

⛳️ Requirements

• High School diploma, Certificate, GED, Training, or Experience.

• Successfully complete the Patient Access training course.

• Capability to thrive in a high-volume, fast-paced work setting.

• Proficient in performing basic mathematical calculations.

• Detail-oriented, organized, team-oriented, compassionate, with exceptional customer service and interpersonal communication skills.

• Basic understanding of medical and insurance terminology is preferred.

• Familiarity with computer applications (e.g., Microsoft Office, EMR systems, etc.) and competent typing skills.

• Awareness of regulatory guidelines, including HIPAA, AHCA, EMTALA, and Medicare coverage structures, with a focus on medical necessity compliance guidelines.

• Bilingual proficiency in English and Spanish/Creole is preferred.

• Less than 1 year of experience required.

🏝️ Benefits

• Opportunities for career growth and development, with clear pathways and continuous support.

• Comprehensive health and wellness resources that extend beyond standard benefits.

• A wellness program designed to assist employees in eliminating their medical plan deductible, thus lowering out-of-pocket healthcare expenses.

• Tuition reimbursement to facilitate ongoing education and advancement.