Patient Access Liaison

This is a fully remote position, open to applicants in Iowa, +9 more states.

📋 Description

• Provide education to prescriber office personnel regarding the Prolastin Direct program and its processes through both in-person and virtual interactions.

• Oversee the utilization of patient support services and reimbursement programs while ensuring compliance with legal and regulatory standards.

• Act as a subject matter expert on reimbursement, patient access, support offerings, and pharmacy processes within the designated region.

• Work closely with the payor team to comprehend payer policies and enhance patient access.

• Inform providers about prior authorization requirements, appeals processes, clinical criteria, electronic PA submission, Letters of Medical Necessity, appeals, step edits, formulary exception requests, and related documentation.

• Enhance awareness and understanding of patient support offerings and specialty pharmacy processes.

• Address patient-specific challenges and provide resolutions throughout the geography.

• Collaborate with Hub/SP account management to address customer-related concerns.

• Develop productive professional relationships with customers in targeted accounts to tackle market access issues.

⛳️ Requirements

• A BA/BS Degree is required; an advanced degree or PharmD is preferred.

• A minimum of 2 years of experience in rare diseases, specialty pharmacy, pharmaceuticals, and/or biopharmaceuticals.

• 1–2 years of experience engaging with field-based customers.

• Demonstrated ability to cultivate strong relationships with healthcare professionals.

• Comprehensive knowledge of medication access channels.

• Strong understanding of specialty pharmacy, health insurance, and benefits.

• Expert knowledge in insurance eligibility verification, prior authorization processes, reimbursement coverage, appealing insurance denials, financial assistance, co-pay support, and free product programs.

• Capability to work both independently and within a collaborative cross-functional environment.

• Willingness to travel and cover extensive multistate territories; over 50% travel is required.

• Depending on the assignment area, relevant experience or a combination of applicable education and experience may be considered in lieu of the stated requirements.

🏝️ Benefits

• Up to 8% of the company bonus pool.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Paid time off (PTO).

• Paid holidays.

• Up to 5% 401(K) match.

• Tuition reimbursement.

• Opportunities for professional growth and career advancement.