Partnerships Strategy – Operations

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Design, develop, and sustain comprehensive partner lifecycle processes, encompassing onboarding, deal registration, lead and referral routing, co-selling workflows, and commission or payout management.

• Provide strategic guidance to Partnerships leadership through performance analytics, capacity and territory planning contributions, partner segmentation, and recommendations regarding program frameworks and incentives.

• Establish and manage tracking for partner-sourced, partner-influenced, and co-selling pipeline and revenue within Salesforce and the data ecosystem.

• Oversee dashboards, reports, and KPIs that encompass pipeline generation, win rates, sales cycles, partner ROI, and overall health of tiers or segments.

• Assist in the design, modeling, and implementation of partner programs, including tiering structures, rebates, referral fees, and marketing development funds (MDF).

• Collaborate with Finance and Legal departments to ensure the accuracy and compliance of partner programs.

• Coordinate with Sales, Account Management, Marketing, Finance, and Product teams on the management of partner deals, account mapping, conflict resolution, handoffs, and renewals.

• Experiment with new partner strategies, lead sources, routing logic, and program mechanisms; evaluate outcomes and scale successful methodologies.

• Partner with Sales, Account Management, Finance, Data, and Product teams to enhance the visibility, measurability, and repeatability of partner-sourced and partner-influenced revenue.

⛳️ Requirements

• Minimum of 4 years of experience in Revenue Operations, GTM Operations, or Partner/Channel Operations within a fast-growing technology firm.

• Practical experience in supporting partner, channel, alliance, or co-selling activities, including deal registration, partner attribution, referrals, or reseller initiatives.

• Demonstrated history of creating comprehensive solutions from data gathering and analysis to execution.

• Strong proficiency in Salesforce, including object management, reporting, and workflow design for partner-related activities.

• Excellent analytical capabilities.

• Proficiency in SQL and data visualization utilizing BI tools like Sigma.

• Ability to decompose complex challenges into manageable, actionable tasks.

• Outstanding communication and collaboration skills across both internal teams and external partners.

• Highly adaptable with a proactive approach to problem-solving and process enhancement.

• Coachable with a strong desire to learn and evolve.

• A passion for audio AI and a commitment to making content universally accessible.

🏝️ Benefits

• Annual discretionary stipend for professional development.

• Annual discretionary stipend for social travel to connect with colleagues.

• Annual company offsite event.

• Monthly co-working stipend for employees located away from major hubs.

• Opportunities for growth and pathways to create impact.

• A dynamic and innovative work culture.

• Flexible remote work arrangements.

• Commitment to equal opportunity employment.