Partner Success Manager – Growth & Performance Marketing

This is a fully remote position, open to applicants in United States, +6 more locations.

📋 Description

• Act as the main strategic liaison for around 2–6 key partners.

• Cultivate a comprehensive understanding of each partner’s business framework, growth ambitions, sales funnel, key performance indicators (KPIs), and marketing economics.

• Establish reliable relationships with Marketing and Growth Leads, founders, and other senior stakeholders.

• Facilitate regular strategic discussions regarding business and performance.

• Deliver presentations of results, analyze data, and translate insights into actionable recommendations.

• Assist partners in pinpointing risks, identifying growth opportunities, and determining marketing investment priorities.

• Convert business objectives into actionable guidance for internal teams.

• Manage specialists across various areas, including paid media, campaign management, creative, CRM/email, data and analytics, and production.

• Align with stakeholders, clarify roles, identify obstacles, and ensure initiatives progress smoothly.

• Promote the adoption and utilization of a proprietary growth intelligence platform that integrates marketing and financial data.

• Tailor approaches for partners from diverse industries and business models.

• Enhance long-term partner value by taking ownership of relationships and providing commercially relevant marketing insights.

⛳️ Requirements

• Approximately 6–8 years of pertinent professional experience.

• Strong background in account management, client services, client success, or partner management within a SaaS company or marketing agency.

• Demonstrated ownership of critical client or partner relationships.

• Experience serving as the primary or senior contact point.

• Proven track record of leading strategic meetings, presenting results and recommendations, and liaising with senior stakeholders.

• Experience in managing complex, high-touch accounts.

• Solid understanding of digital and performance marketing.

• Familiarity with paid acquisition strategies, campaign management, sales funnels, conversion optimization, CRM/email, and marketing analytics.

• Capability to interpret and discuss customer acquisition cost (CAC), return on ad spend (ROAS), lifetime value (LTV), conversion rates, retention, and marketing efficiency.

• Experience linking performance data with business objectives and financial decisions.

• Background in coordinating cross-functional teams and translating partner goals into actionable plans.

• Experience managing marketing budgets of at least $100,000 per month.

• Strong analytical, communication, presentation, and stakeholder management skills.

• High level of ownership, organizational skills, autonomy, and comfort in a fast-paced remote work environment.

• Regular meetings commence around 9:00 AM Eastern Time.

• Full-time employment in the US or full-time contractor position in Canada.

🏝️ Benefits

• Flexible paid time off (PTO).

• Health, dental, and vision insurance with partial coverage provided by the company.

• 401(k) retirement plan.

• Remote work options and flexible working hours.

• Opportunities for professional and personal development.