Partner Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Clearly communicate the features, advantages, and business value of the DevRev platform.

• Convert partner business models and goals into solutions aligned with DevRev.

• Aid in solution discovery, architecture, and proposal development during the sales process.

• Provide partner enablement through product updates, training bootcamps, SE shadowing, technical workshops, and collaborative solution development.

• Empower partners to independently conduct pre-sales activities and drive regional revenue growth.

• Assist with demos, technical presentations, and proof-of-concept activities.

• Oversee and manage technical evaluations and proof-of-value initiatives.

• Work alongside support and product teams to overcome technical challenges.

• Collect and communicate product feedback, partner insights, and customer pain points.

• Collaborate on enablement plans, certification pathways, role-based training modules, technical objectives, and milestone tracking.

• Lead certification bootcamps and instructor-led training sessions.

• Conduct Expert Sessions on product launches and best practices.

• Expand enablement efforts across partner organizations.

• Cultivate strategic relationships with partner architects and C-level executives.

• Facilitate roadmap alignment discussions and technical quarterly business reviews (QBRs).

• Create and maintain partner organization charts and communication matrices.

• Advocate for DevRev within partner organizations and support partner-driven upselling and cross-selling initiatives.

• Collaborate with Field SEs and Solution Architects for co-selling and support efforts.

• Establish a technical partner community through roundtables, regional events, and community forums.

• Mentor technical champions within partner organizations.

• Maintain visibility through LinkedIn, blog contributions, forums, and content creation.

• Assist with media, co-marketing, reference case development, and campaign initiatives.

⛳️ Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related discipline.

• At least 10 years of experience in B2B SaaS or platform vendor environments in technical pre-sales or solutions engineering roles, with a minimum of 5 years in a partner-focused capacity.

• Demonstrated success in delivering technical demonstrations, workshops, and customized solution proposals.

• Strong technical expertise in explaining complex concepts to both technical and business audiences.

• Exceptional communication, storytelling, and interpersonal skills.

• Experience in conducting competitive analysis, identifying partner opportunities, and influencing product roadmap direction.

• Willingness to travel up to 75%, including international travel.

• Familiarity with tools such as Jira, GitHub, GitLab, Jenkins, Salesforce, Zendesk, Intercom, ServiceNow, HubSpot, Datadog, PagerDuty, Sentry, Slack, Notion, and Confluence.

• Proficiency in programming languages including Python, JavaScript/TypeScript, and Bash.

• Experience with REST APIs, webhooks, and OpenAPI/Swagger specifications.

• Skills in using CLI tools, Git, JSON/YAML, log parsing, and basic SQL.

• Familiarity with Postman, Beeceptor, Docker, VS Code, and GitHub.

• Exposure to low-code platforms and workflow builders; frontend knowledge of React, Tailwind, Flask, and HTML/CSS.

• Ability to quickly prototype using Cursor, Claude Code, and MCP.

• Comfort with prompt design and LLM-based workflows.

• Experience in GenAI applications, including conversational AI, ticket deflection and triage, and AI assistants and agents.

• Working knowledge of AWS, GCP, Azure, middleware, APIs, frontend/backend layers, Docker, Kubernetes, GitHub Actions, CircleCI, GitLab, HTTP, DNS, authentication, and proxies.

• Experience in modeling AI-driven workflows and SaaS use cases.

• Capability to design incident resolution loops, product feedback cycles, and end-to-end service operations.

• Skill in co-creating embedded offerings with partners utilizing DevRev’s foundational elements.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and flexible working arrangements.

• Opportunities for professional development and continuous learning.

• A dynamic work environment that fosters innovation and collaboration.