Partner Program Manager

This is a fully remote position, open to applicants in Washington.

📋 Description

• Facilitate partner engagement and implement programs that enhance partner relationships and boost overall program performance.

• Oversee partner communications related to workshops, registrations, and participation in programs.

• Evaluate event and program data to uncover trends and insights, ensuring alignment with best practices.

• Assist in partner recruitment, onboarding, retention, and continuous engagement efforts.

• Conduct evaluations and check-ins with partners to review performance, tackle challenges, and pinpoint growth opportunities.

• Organize and plan workshops and partner-related events.

• Create and deliver presentations, office hours, and enablement sessions.

• Implement quality assurance measures across events, templates, tools, and processes.

• Maintain and refresh partner-facing and internal resources.

• Participate in internal practice community meetings.

• Collaborate with the itD practice team to contribute to industry thought leadership.

• Produce client case studies and educational materials.

• Develop resources for the Digital Transformation practice.

• Attend internal itD networking events.

• Partner with leadership to explore career fast-track opportunities.

⛳️ Requirements

• Exceptional written and verbal communication abilities.

• Demonstrated experience in managing partner or customer relationships.

• Background in event planning, coordination, or program management.

• Strong analytical competencies with the capability to interpret data and initiate action.

• Excellent organizational skills with meticulous attention to detail.

• Ability to juggle multiple priorities in a fast-paced setting.

• Experience in presenting to stakeholders or facilitating group sessions.

• Bachelor’s degree in a relevant field or equivalent professional experience is required.

• Direct W2 employment is mandatory.

• Employer is unable to provide sponsorship.

🏝️ Benefits

• Comprehensive medical benefits.

• Dental insurance.

• Vision insurance.

• Life insurance.

• 401K with matching contributions.

• Paid holidays.

• Opportunities for networking and career learning and development programs.

• A dynamic work environment that fosters respect, empowerment, and recognition.

• Reasonable accommodations for individuals with disabilities.