Partner Operations Manager

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Assist in the operational implementation and continuous management of Channel & Ecosystem Partner programs.

• Create, document, and enhance processes, workflows, and playbooks.

• Oversee program activities, communications, reporting, and coordination with stakeholders.

• Provide regular business insights, dashboards, and analytical reports.

• Collaborate with Commercial Operations, Finance, Marketing, Compensation, Sales, and other cross-functional teams.

• Monitor program performance, recognize trends, and suggest process enhancements.

• Assist in partner onboarding, incentives, enablement, and engagement initiatives.

• Manage the operational elements of partner projects from planning to execution.

• Conduct root-cause analysis and identify opportunities for improvement.

• Ensure uniformity, compliance, and adoption of partner program policies, processes, and tools.

• Aid in annual planning, program launches, and ongoing operational projects.

• Execute ad hoc reporting, analysis, and special projects.

⛳️ Requirements

• Experience collaborating with channel partners and managed service providers.

• Strong operational rigor, analytical capabilities, and program management proficiency.

• Proven experience in developing and refining processes, workflows, and playbooks.

• Experience in delivering business insights, dashboards, and analytics.

• Proficient in conducting root-cause analysis.

• Ability to coordinate effectively with cross-functional teams and stakeholders.

• Capability to assist in partner onboarding, incentives, enablement, and engagement programs.

🏝️ Benefits

• Potential eligibility for a bonus.

• Comprehensive benefits package (details available via benefits link).