Partner Management Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the relationship with one of Affirm’s largest platform distribution partners, taking responsibility for the growth of the partnership.

• Develop and implement strategies to enter new markets, industries, and product lines, while increasing GMV, revenue, user base, product adoption, and brand awareness.

• Foster trusted relationships throughout the partner organization and assist their sales teams in understanding and promoting Affirm.

• Gain a comprehensive understanding of the partner’s business, strategy, and growth objectives.

• Identify opportunities for Affirm to build, invest, or operate differently to grow in tandem with the partner.

• Collaborate with Product, Technical, Sales, Customer Success, Credit, Analytics, Marketing, and Risk teams to execute partnership initiatives.

• Address incoming inquiries from partners and connect them with the relevant teams.

• Establish efficient workflows across teams, including ownership, goals, performance tracking, regular evaluations, and action plans.

• Discover growth opportunities, assess risks, and suggest process enhancements.

• Lead quarterly business reviews and executive meetings.

• Integrate data and insights to clarify performance, highlight key issues for leaders, and drive decision-making and follow-up actions.

⛳️ Requirements

• Over 6 years of experience engaging directly with B2B clients or partners, preferably in a rapidly growing technology firm.

• Background in strategic partnerships, business development, or enterprise account management.

• Familiarity with ecommerce, fintech, payments, or consumer financing is advantageous.

• Proven ability to build trusted relationships and manage large, complex partner accounts.

• Capable of overseeing multiple cross-functional projects, balancing competing priorities, and maintaining meticulous attention to detail.

• Exceptional written and verbal communication skills, including crafting proposals, memos, and emails, as well as presenting to senior audiences.

• Strong analytical abilities to assess business performance, identify opportunities and risks, and clearly communicate findings.

• Experience in leading complex commercial negotiations and agreements, including competitive bids, renewals, and partnership expansions.

• Skilled in creating and maintaining processes, program documentation, performance metrics, and reporting for intricate partnerships.

• Proactive and adaptable, with the judgment to take initiative beyond outlined responsibilities.

• Visa sponsorship is not available for this position.

🏝️ Benefits

• Equity rewards.

• Monthly stipends for health, wellness, and technology expenses.

• 100% subsidized medical coverage.

• Dental and vision coverage for employees and their dependents.

• Remote-first work flexibility.

• Flexible time off policy.

• Generous holiday schedule.

• Employee stock purchase plan (ESPP) allowing the purchase of Affirm stock at a discount.

• An inclusive interview process with accommodations for candidates with disabilities.

• In-person onboarding experience.